IT Systems Administrator, Identity and Access Management II

What youll do at Jamf:

The IT Systems Administrator II Identity & Access Management position will work cross-functionally between departments supporting all identity authentication and access related enterprisesystems and infrastructure available to the company. This specific role has a direct responsibility for supporting all global directories and identity and access management systems in addition to assisting IT leadership on meeting system level agreements and implementing strategic initiatives.

• Administer and support all directory identity and access management technologies and systems including Active Directory Okta Azure and others.
• Develop implement and maintain strong authentication policies including Single Sign On identity federation Active Directory credential policies conditional access rules and Multi-Factor Authentication.
• Work with HR InfoSec and other organizations to ensure a robust approach to identity lifecycle process management; including onboarding moves transfers off-boarding role definitions and permissions management.
• Ensure strong authentication authorization role-based access controls (RBAC) are implemented in existing and new applications and products.
• Research develop and lead projects to implement new features and capabilities to user account lifecycles.
• Use monitoring and logging tools (such as LogicMonitor SumoLogic Splunk) to maintain visibility and uptime of identity systems as well as to ensure proper functioning.
• Collaborate with Compliance and Governance teams ensure all processes comply with organizational regulations and controls.
• Participate in ongoing compliance reviews and evidence gathering where appropriate.
• Work to further develop tools dashboards and reports to enhance automated and self-service compliance processes.
• Create documentation workflows and other supporting materials for systems topology support and administrative actions.
• Act as an escalation point for monitoring alerts and help desk tickets.
• Use ITIL processes and procedures for change incident and problem management of all directories and related identity services and systems.
• Take partin a rotation of duties maintaining our global service level agreements including at times 24x7 availability and off-hours responsibilities
• #LIRemote

Skills and Experience:

• Minimum of 3 years experience working as a systems administrator or similar IT role in a compliance-driven environment
• Ability to manage multiple small projects while simultaneously adapting priorities quickly and effectively
• A high level of independence as demonstrated through clear problem-solving communication skills and the delivery of high-quality work
• Practical experience managing and supporting globally available IT infrastructure services on-site or remotely
• Experience working in a compliance-driven environment (SOC II SOX etc)
• Experience administrating or supporting some or all of the following technologies is :
  • Active Directory (Azure and on-prem)
  • Okta (or other similar IdP)
  • User lifecycle Management best practices
  • Familiarity with Single Sign-on and other authentication protocols such as SAML OAuth LDAPS SCIM
  • Experience with centralized logging systems such as SumoLogic Splunk or LogStash
  • Powershell scripting experience

Education & Certifications:

• Bachelors Degree

How we help you reach your best potential:

• Named a 2024 Best Companies to Work For by U.S. News
• Named a 2024 Newsweek Americas Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE and Great Place To Work
• Named a 2023 Best Workplaces for Women by Great Place to Work and Fortune Magazine
• We know that big ideas can come from anyone so we empower everyone to make an impact. Our 90% employee retention rate agrees!
• You will have the opportunity to make a real and meaningful impact for more than 70000 global customers with the best Apple device management solution in the world.
• We put people over profits which is why our customers keep coming back to us.
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
• 22 of 25 worlds most valuable brands rely on Jamf to do their best work (as ranked by Forbes).

#LIRemote