Energy Program Associate
Energy Program Associate
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Job Description
Overview
Come work for a non-profit organization committed to empowering consumers and communities to speed a just transition to a zero-carbon world!
Green Energy Consumers Alliance is searching for someone who is excited about our mission and would like to work in member & customer services and general administrative tasks. We have eight programs that enable people to make greener energy choices in Massachusetts and Rhode Island.
Overall Responsibilities
Responsibilities will include but are not limited to:
- Provide support to our grid modernization advocacy work specifically through research analysis and helping to formulate our positions.
- Staying up-to-date on key clean energy technologies markets and policies and researching more deeply as needed;
- Supporting other advocacy initiatives;
- Assisting our customer support team by taking incoming and outgoing calls and emails for current and prospective members and partner organizations answering questions about technologies incentives and Green Energy Consumers programs;
- Creating content for our website presentations blog and email and social media campaigns;
- Engaging with our partner organizations;
- Representing our organization at events (i.e. tabling). Events are often held at night and on weekends and the Associate would be able to adjust their schedule to attend events once or twice per month (less in winter more in spring); and
- Other program tasks and projects as assigned by supervisor.
Qualifications
Required
- Minimum of an associates degree OR 2 years of relevant experience such as sales customer service data entry or membership services;
- Good written and/or oral communication skills for interacting with members & the public seeking solutions via our programs;
- Ability to attend events in Massachusetts and Rhode Island including occasional evenings and weekends as needed (mileage or travel costs reimbursed);
- Team-oriented; willingness to support a small team by being flexible and adaptable;
- Familiarity with Microsoft Word Excel Outlook PowerPoint and Google Suite (Gmail Groups Drive etc.);
- Ability to work productively from home;
- Ability to work from our Providence or Boston office at least once per week;
- Reliable access to transportation (mileage reimbursed if this is your own vehicle) and drivers license for monthly travel to events and weekly travel to office;
- Present residence in Massachusetts or Rhode Island (or willing to relocate);
- Proof of COVID-19 vaccination including a booster shot.
Preferred:
- Fluent in a language thats spoken in underrepresented immigrant communities across Rhode Island and Massachusetts particularly Spanish Haitian Creole Vietnamese Cantonese or Mandarin
- Customer service experience
- Conflict resolution skills
- Proficiency in Microsoft Excel
Hybrid Work
Work for this position will be hybrid. The Associate will be expected to come to one of our two offices (Boston or Providence) at least one day per week but possibly more during our busy season (September December). Otherwise the Associate will be provided with a laptop and access to software that will allow work including customer service to be done remotely.
Compensation Hours & Schedule
$27.00 - $30.00 per hour ($52650 - $58500 per year at 37.5 hours per week) Hourly wage will be commensurate with qualifications and experience. A typical schedule is 37.5 - 40 hours per week Monday through Friday 9 am to 5 pm but work hours can be flexible as agreed upon by employee and supervisor. Some nights and weekends will be required and will fit within the 37.5 - 40-hour workweek.
Benefits
Strong package that goes beyond legal requirements in several areas. Employees start by accruing 4 weeks paid vacation per year and accrue 12 days of sick time per year. Health insurance dental insurance 403-B short-term disability long-term disability parental leave of 12 weeks (except when more is required by state law) and more. Work environment: Green Energy Consumers Alliance is committed to good work/life balance for employees and to creating an environment where employees feel safe appreciated and can thrive. We are committed to working on Diversity Equity and Inclusion within the organization and to fostering online and in-person spaces where employees can connect and build relationships.
How to Apply: Please click apply to this job on this page or email resume and a cover letter explaining how your skills will support Green Energy Consumers Alliance to .
Equal Opportunity Employer Green Energy Consumers Alliance is an equal opportunity employer and seeks to recruit hire and provide opportunities for advancement without regard to race color creed religion sex
pregnancy age national origin or ancestry physical or mental disability gender gender identity and expression sexual orientation genetic information marital or civil union status military service citizenship or any other characteristics and traits protected under applicable federal state or local law. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Employment Type
Full-Time
