Senior Vice President, Chief Data & Analytics Officer (CDAO)
Senior Vice President, Chief Data & Analytics Officer (CDAO)
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Job Description
Senior Vice President Chief Data & Analytics Officer (CDAO)
Company Overview
Cinch Home Services ( $350M revenue) is a privately held leading provider of home protection plans with a fifty-year history of serving American homeowners. We are a growth-driven company at the crossroads of home services and technology dedicated to redefining how homeowners access service protection and value. Supported by an experienced leadership team and forward-thinking investors we are undergoing a strategic transformation - modernizing operations expanding distribution across multiple verticals and embedding data-driven decision-making at every level.
Our comprehensive solutions help customers manage the cost of appliance and essential home system repairs including HVAC plumbing electrical and more. Handling hundreds of thousands of service requests annually we provide homeowners with modern tools a nationwide network of trusted service providers and an industry-leading 180-day workmanship guarantee. We serve customers both directly and through key strategic partners in Insurance Financial Services Real Estate and Utilities.
Role Overview
We are looking for a bold business-driven yet people-centric leader to become our next SVP & Chief Data & Analytics Officer. Reporting directly to the CEO and serving on the Executive Team you will play a critical role in shaping our companys future by using data to drive top-line growth improve bottom-line performance and unlock new opportunities across the organization.
You will bring proven experience across both B2B2C and direct-to-consumer models with a deep understanding of how to create value throughout the customer journey from acquisition to retention. As a strategic partner to Marketing Sales Product and Operations you will lead high-performing teams and build a data function that drives real impact through insights innovation and continuous improvement.
This is a hybrid role based in Boca Raton FL. If you are ready to turn data into a true growth engine this is the role for you.
Ideal Candidate Profile
- Business-savvy leader with a track record of using analytics to boost revenue reduce costs and elevate customer experience across B2B2C and DTC models.
- Trusted influencer who partners deeply with Marketing Sales Product and Ops to drive innovative data-backed strategies that move the needle.
- Proven builder of top-tier data teams; fostering curiosity experimentation strong business ties and a culture of constant improvement.
- Expert at optimizing funnels mastering key metrics and leveraging predictive insights to deliver game-changing go-to-market strategies.
- Knows how to harness analytics at make-or-break moments driving smarter personalization faster triage and proactive support that improves outcomes and removes friction where it matters most.
Key Responsibilities
Strategic Data Analytics & Data Science Leadership and Business Alignment
- Set the vision and lead the charge on an enterprise-wide data and analytics strategy one that fuels growth sharpens customer value and powers operational excellence at scale.
- Work shoulder-to-shoulder with executive leadership to ensure data priorities align with transformation goals and the next wave of market opportunity.
- Champion a data-first culture by embedding insight into the everyday from frontline decisions to boardroom conversations and long-range planning.
- Architect and execute a multi-year roadmap for enterprise data BI and data science including platform modernization third-party data integration and the tools that will scale with the business.
- Drive adoption of modern data platforms BI and advanced analytics (AI/ML) to move the organization from hindsight to foresight; enabling faster smarter decisions across the enterprise.
- Design and deliver performance dashboards and decision tools that not only report the numbers but shape the strategy with the right KPIs to accelerate action.
- Oversee seamless data integration quality control and model deployment to ensure accuracy scalability and real-world impact from lab to production.
Data Governance Risk & Compliance
- Build and lead a pragmatic enterprise-ready data governance strategy balancing access and protection while ensuring data is trusted secure and usable at scale.
- Own compliance across complex regulatory environments (e.g. GDPR HIPAA CCPA) staying ahead of risk while enabling innovation.
- Lead AI data enablement with integrity overseeing privacy quality and responsible data use in a rapidly evolving landscape.
- Shift governance from gatekeeping to value creation using data observability and modern tooling to drive trust not just control.
Organizational Capability & Talent Development
- Build and scale a world-class data organization attracting top talent across analytics engineering and data science and creating an environment where they thrive.
- Define the right blend of in-house and external resources to drive efficiency and agility without compromising quality.
- Instill a culture of experimentation ethics and relentless improvement where curiosity meets business impact and insight turns into action.
- Promote data literacy across the business equipping teams at every level to work smarter with data.
Stakeholder & Ecosystem Engagement
- Advise the CEO and executive team with clarity and confidence turning complex data into a guide for strategic direction.
- Act as a force multiplier across functions aligning analytics with real business needs from revenue growth to operational efficiency.
- Collaborate across the ecosystem from customers and partners to vendors to fuel innovation create value and extend the companys data advantage.
- Represent the organization externally as a data and analytics thought leader raising its profile in the industry and attracting top talent.
Qualifications
- 12 years of progressive leadership in data analytics or digital transformation with a proven ability to lead at scale drive enterprise value and turn complexity into competitive advantage.
- Strong command of modern analytics tools AI/ML applications and big data technologies with the judgment to separate hype from what drives real impact.
- Strategic thinker and operator who can move seamlessly between C-suite conversations and technical depth translating vision into execution.
- Bachelors degree in a relevant field (e.g. Business Computer Science Data Science); an advanced degree (MBA PhD) is valued but not required.
- Relevant certifications (e.g. CDMP CIPP AWS/GCP/Azure) are a plus but your experience outcomes and leadership presence matter most.
- Ready for a role that demands strategic vision operational excellence and the ability to lead at the intersection of data technology and business transformation.
Compensation
We offer a competitive compensation and benefits package plus relocation assistance and executive onboarding to ensure a smooth transition and set you up for success. If you are ready to take on a new challenge lead with impact and accelerate your career growth this role provides the opportunity you have been seeking.
Required Experience:
Chief
Employment Type
Full-Time
