Customer Service and Administrative Services Coordinator
Customer Service and Administrative Services Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A close-knit team and a passion for our clients.
We are looking for a qualified applicant to be our Customer Service and Administrative Services Coordinator.
Job Responsibilities:
Administration:
- Manage multi-line VoIP Telephone System
- Greet customers and vendors
- Office Supply inventory and management
- Data base management
-ACT! CRM
-Cyclone Collection Software
-Recovernet
-Data importing/Exporting
-Data entry
- Bankruptcy certification and management
- Credit Bureau management
-E-Oscar
- Fax distribution and management
- New account processing
-Waterfall
-Statement processing
- Mail return
- Bookkeeping
-Payment posting
-Month end balancing and trust accounting
- Paralegal tasks
-Suit authorization process
-Documentation procurement and management
Customer Service:
- Quarterly customer service audit
- Client response
-Respond to phone call
-Voicemails
-Emails
- Maintain contact with current clients and tend to customer service needs as necessary
Requirements
Job Requirements:
- Be a creative positive and motivated person
- Be able to complete administrative tasks
- Be a self starter and a team player
- Be able to manage multiple projects at once
- Have at least one year of customer service experience
- Have an advanced knowledge of Microsoft Office applications
Benefits
- HMO with 1 free dependent upon hire
- Life Insurance
- 20 PTO credits annually
- VL and SL cash conversion
- Annual Performance-Based Merit Increases and Employee Recognition
- Great Company Culture
- Career Growth and Learnings
Required Experience:
IC
Employment Type
Full-Time
