Technical Application Specialist
Technical Application Specialist
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Job Description
Would you like to join an international team working to improve the future of healthcare Do you want to enhance the lives of millions of people Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop produce and market innovative medicines solutions and services in more than 110 countries and regions.
We believe that diversity adds value to our business our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.
We are looking for a Technical Applications Specialist who will be a key member of the Diagnostic Customer Technical Support (DxCTS) team with the primary responsibility of providing the highest quality service and support to Grifols customers both on-site and remotely. The TAS will also follow the regional marketing and sales directives to technically position Grifols products with decision-makers at all levels in the marketplace.
What your main responsibilities will be
You will have the opportunity to:
- Act as a liaison between Grifols departments distributors and customer sites.
- Implement and train new customers.
- Participate in equipment or software upgrades and conduct technical reviews.
- Support daily operations and troubleshooting at customer sites.
- Perform site workflow analysis and collect customer data for country/sector-level analysis.
- Take part in new product launches and maintain cross-functional project timelines.
- Assist Sales Executives with presentations and commercial documentation to expand the customer portfolio.
- Translate and verify technical documents.
- Create and modify SOPs.
- Provide technical support to the legal department in tender litigations.
Who you are
- You have a Bachelor of Science in Medical Technology or a related scientific discipline.
- You have experience working with IH as a Technical Applications Specialist or a Lab Technician.
- You speak native-level verbal and written Chinese preferably with good communication and presentation skills in English.
- You have a strong project management analytical and troubleshooting skills.
- You are willing to travel frequently as this is a field-based role (approximately 50% travel).
What we offer
This is a brilliant opportunity to join a company that values its employees as one of its greatest assets. Grifols is committed to fostering a professional environment where all employees can grow and thrive.
- Benefits Package
- Permanent Contract
More information about Grifols is available .
If you are interested in joining our team and believe you have what it takes for this exciting role dont hesitate to apply!
We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our recruitment process please let us know when applying. We are here to help.
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Location:APAC : China : Shanghai:ASCHHOME - Home Address China
Required Experience:
Unclear Seniority
Employment Type
Full-Time
