Program Supervisor- 25-37

Position: Program Supervisor (Union-TPOAM)

Position code: 25-37

Position Location: All Sites

Current Work hours: 40HRS/WK (salaried)

Compensation Range: Annualized: $59426.02-$71222.11

Position Dates: ASAP

Supervisor: Chief Operating Officer

Date Position Posted: 8/21/2025

Internal Deadline: until filled

Requirements: An associates degree is required coupled with a minimum of one year of program coordinator experience. Preferences of supervisory experience a Registered Behavioral Technician (RBT) certificate and proven experience in scheduling and case assignments and supported employment.

All internal and external job applicants are required to use UltiPro to apply for this position. Please see the Sanilac County CMH website at and click on Employment.

JOB DESCRIPTION

Job Title: Program Supervisor

Department: Industrial/Journey to Independence

Location: Industrial/Journey to Independence

Supervisor: Chief Operating Officer

Shift: 40 hours average (Flexible salary)

Classification: Management

Prepared Date: August 19 2025

Reviewed By HR: 08/19/2025

Revised By: COO/HRM

Revised Date:

SUMMARY

Under the direction of the Chief Operating Officer Supervisors provides management leadership supervision and development functions to the programs. They are to demonstrate considerable skill and independent judgment to carry out the responsibilities of this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Responsible and accountable in all non-clinical and administrative matters i.e. budget purchase requisitions inventory personnel discipline etc. assuring effective and efficient services are delivered and meeting the assessed needs and desires of persons served.
• Responsible for staff and program supervision including the development/implementation of staff and program schedules position descriptions training requirements policy compliance staff assignment scheduling of substitutes approval of time sheets leave time completion of performance evaluations discipline etc. and the provision of leadership and consultation to staff to improve program services.
• Responsible for oversight of the programs and coordination with staff to assure a safe and healthy work environment for staff and persons served and for supervision of volunteers student interns and other unpaid personnel assigned.
• Responsible and accountable to ensure all services provided are in compliance with Department of Community Health Medicaid Michigan Mental Health Code Recipient Rights CARF standards and other standards or procedures adopted by the agency.
• Responsible for the identification of and effective follow up on problem areas communication with supervision/management suggestions for improvement including participation in agency committees strategic planning and development/achievement of goals for quality improvement.
• Responsible for the design and development of effective training activities and the supervision of training programs for persons with developmental and psychiatric disabilities including:
  1. Participation in Individual Plan of Service meetings as requested assurance of appropriate training goals and objectives and assurance that individual plans are implemented and documented as designed.

1. Oversight and supervision of paraprofessional personnel in meeting timelines for submission of reports/documentation and conforming to standard policy procedures and ethics.
2. Development implementation and monitoring of community/volunteer activities for persons served designed as experiential practice for skills being developed.
3. Responsible for coordination with other Agency programs and community agencies to enhance/assure effective services for individuals served acting as an Agency representative on committees or collaborative bodies as assigned.

• Responsible for conducting and chairing at minimum bi- weekly staff meetings and in-service training staff development and program planning as assigned.
• Responsible for making educational presentations within the Agency or for local groups to further the understanding of mental health programs as requested.
• Responsible for the design and development of effective training activities and the supervision of training programs for persons with developmental and psychiatric disabilities including:
  1. Together with the Industrial Coordinator conducts research and feasibility studies for the procurement of potential work contracts. Including meetings with industrial customer representatives company and sales representatives as needed.
  2. Develop plans for new work projects and ensures that all production meets quality standards.
  3. Responsible for developing marketing strategies and plans for products and services available through SCCMHA in conjunction with the COO and public relations.
• Identifies prospective customers delivers sales presentations and fosters appropriate business relationships to maintain current contracts and expand vocational training opportunities for persons served.
• Analyzes and controls pricing and expenditures to assure cost effectiveness and maximize profitability of program elements. Prepares periodic reports showing revenue and program expenses potential sales and areas of proposed expansion.
• Monitor day to day operations of the Industrial program and JTI Knowledgeable in QuickBooks.
• Perform other duties as assigned

COMPETENCIES FOR MANAGERIAL STAFF

Sanilac CMH staff are dedicated to providing services to the community to improve lives. When they see a task that needs to be completed they step in to assist or are first in line to help the Agency in promoting recovery discovery and independence. Each staff member works within their strengths and collaborates with their coworkers so that collectively we are a stronger whole. Staff provide positive feedback and suggestions to improve the quality of care in the Agency. They hold their coworkers the individuals they serve and the community in high esteem.

To perform the job successfully an individual should demonstrate the following competencies:

Initiative/Organization/Reasoning:

• Takes initiative and steps in to take on difficult challenges.
• Willing to identify problems and work to resolve them in the early stages.
• Plans and organizes work activities and uses time efficiently.
• Properly organizes and carries out job tasks in a timely manner.
• Sets expectations and monitors delegated activities.
• Know and understand job expectations and is willing to expand job knowledge and skills to be more effective to the Agency and the individuals served.
• Is enthusiastic about the Agencys Mission and is a positive influence for co-workers and individuals served.
• Demonstrates an understanding of and adherence to Agency policies and procedures and is willing to provide suggestions to make policies and procedures more efficient.
• Is willing to think outside of the box while able to make sound decisions and take actions based on sound reasoning and weighing possible outcomes.

Ethics/Teamwork:

• Consistently treats all people with dignity and respect.
• Demonstrates expected ethics and principles.
• Accepts responsibility for actions and follows through on commitments.
• Demonstrates ability and willingness to work cooperatively and effectively as part of a team.
• Willingly acknowledges team members and co-workers value to your work.

Emotional Intelligence:

• Verbal and written communication is constructive effective respectful and clear.
• Exhibits confidence in others takes action and reacts well under pressure.
• Willing to take the time to learn about co-workers personalities so that working together is more effective.
• Willingness to ask questions listen to others ideas and understand how the impact of your work impacts your co-workers/team.
• Provides direction to subordinates and provides regular feedback/responsible for subordinate activities.
• Willing/Ability to be cost conscious. Works within budget/develops and implements cost saving methods.
• Staff are expected to learn and understand job functions and carry out tasks in a proficient manner.

SUPERVISORY RESPONSIBILITIES

Manage staff responsible for overall direction coordination and evaluation. Carry out supervisory responsibilities in accordance with organizations policies and applicable laws. Responsibilities include interviewing and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS REQUIREMENTS:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

An associates degree is required coupled with a minimum of one year of program coordinator experience. Preferences of supervisory experience a Registered Behavioral Technician (RBT) certificate and proven experience in scheduling and case assignments and supported employment.

LANGUAGE SKILLS:

Ability to read analyze and interpret common scientific and technical journals financial reports and legal documents. Ability to respond to common inquiries or complaints from customers regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management public groups and/or boards of directors.

MATHEMATICAL SKILLS:

Intermediate Skills: Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume. Has the ability to apply concepts of basic algebra and geometry.

REASONING ABILITY:

Ability to define problems collects data establish facts and draw valid conclusions. Has the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES LICENSES REGISTRATIONS:

Valid Michigan Chauffeurs license and RBT certification.

COMPUTER SKILLS

To perform this job successfully an individual should have knowledge of QuickBooks Word Processing and Excel software. Typing speed of 45 wpm is recommended.

OTHER SKILLS AND ABILITIES:

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; stoop/kneel use hands to finger handle or feel objects tools or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee occasionally works in outside weather conditions near moving vehicles and machines in areas where universal precautions and confrontation avoidance techniques are practiced and is occasionally exposed to risk from body fluids.

The noise level in the work environment is usually moderate.

Sanilac County CMH embraces an employment environment that promotes recovery and discovery a person-centered approach to treatment/services and cultural competence. An employee in this or any position is expected to support the employment environment. This includes having lived experience with behavioral health issues.

Welcome to Sanilac County Community Mental Health

TPOAM Supervisor Employees

In your orientation you will find several benefits. You may want to take a moment to review the benefits listed below and costs associated with each of them. You must work over 30 hours per week to be eligible for medical and caf benefits. Paid time off accruals are based on hours worked.

Benefit

Plan

Eligibility

Contributions per Month

Medical Insurance

POS $1000/$2000- 20%

BCN POS

Annual Deductibles-

In Network-

Individual-$1000/Family- $2000

First of month following hire date.

$123.27 - Single

$256.79 - Two Person

$338.27 - Family

Medical Insurance

PPO $2000/$4000

BCN HMO HDPD

H.S.A. Eligible Plan

Annual Deductibles-

In Network-

Single-$2000/Family- $4000

First of month following hire date.

$57.03- Single

$118.35 - Two Person

$157.45 -Family

Medical/Rx Alternative

HMO HSA $3300/$6600

*Exchange State Bank-H.S.A Host

BCN HMO HDHP

H.S.A. Eligible Plan

Annual Deductibles-

In Network-

Single-$3300/Family-$6600

First of month following hire date.

$0.00 - Single

$0.00 - Two Person

$0.00 - Family

Annuity/Decline Medical Plans

Nationwide 457b

Eligible if waived all medical plans

$233/Month (less Social Security & Medicare taxes)

Dental Insurance

BCBS Dental

Annual Max-$1500 per member

Orthodontics-$1500-lifetime

First of month following hire date.

$42.22- Single

$84.45 - Two Person

$147.78 Family

Vision Insurance

Nation Vision Administrators

-NVA

First of month following hire date.

$10.54-Single

$18.94-Employee Spouse

$16.84-Employee Child(ren)

$27.38-Family

AFLAC

Multiple plans available for review for employee only and for family members

First of month following hire date.

Costs vary depending on plans purchased.

Deferred Compensation

Nationwide-457B

*same account as your retirement contributions.

Prior to the first of each month.

Set up your own account or $233 (pretax) from medical opt out option

Life Insurance

RELIANCE- $55000 Policy Automatically if Union member.

*Can purchase additional Personal and Dependent/Spouse coverage.

First of month following 1^st full month of employment.

Employee Only - $0.00

*Additional Personal and

Dependents/ Spouse coverage charges will vary.

Retirement

Nationwide 401(a)-

If hired after 9/1/2019 the Authority shall contribute an amount equal to three percent (3%) of the employees base wage.

Pension- If hired before 9/1/2019

Employees will receive a 2.5% multiplier when they reach 25 years of service. All other members remain at the 2% multiplier.

Vested in the Authoritys contributions once thirty-six (36) months of service are completed with the Authority.

Vested in the Authoritys contributions once eight years of service are completed with the Authority.

The Authority shall contribute fifty cents ($0.50) to the 401(a) Plan for each dollar ($1.00) an Employee contributes to his or her 457B Plan up to the first four percent (4%) of the employees base wage.

The Authority shall not contribute more than five percent (5%) of the employees base wage for its total contributions under this section.

Long Term Disability

RELIANCE 90-day disability waiting period & receive 66 2/3% of your income

First of month following 1^st full month of employment.

No cost to employee

PTO

Upon commencement of Employment - 25 days

After completion of Three Years of Employment 30 days

After completion of Nine Years of Employment 35 days

After completion of Twelve Years of Employment 40 days

Accrued bi-weekly at the close of the pay period based on hours worked. 40 hours worked receives full accruals.

If time is used before 3 months and employee leaves they must repay used portion.

See Union Contract.

Holiday Days

14 days per year

Paid upon 1^st day with Agency.

If part time then you receive pay for regularly scheduled days/hours only.

Union

Local 1518

Must be employed for three months to reach Just Cause Status.

Monthly Union Dues

- $31.00 (F/T- above20 hrs./wk.)

Tuition Reimbursement

May be reimbursed up to $5250 annually. *Requires approval and funding availability limited spaces approved each year / contingent upon funding & Agency need.

-

*Note if you do not need medical insurance $233.00 per month (less Social Security & Medicare Taxes) will be deposited into an annuity account. You will need to set up the annuity account through Nationwide Retirement.

For time off it is calculated upon the number of hours worked to reach the maximum benefit you must work 40 hours per week.

Required Experience:

Manager