Manager, Business Best Practice
Manager, Business Best Practice
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Job Description
You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.
Job Description:
Investigate and resolve in a timely manner any suspected non-compliance cases/incidents related to agency
Develop and deliver compliance training programs and awareness materials to internal staff and agents to foster a strong compliance culture within the company
Provide advisory support to the business units on regulatory and compliance matters
Act as the contact point of regulatory and law enforcement bodies
Develop maintain and implement detailed work procedures and respective manuals for proper and effective implementation of the work practices to address any market conduct concerns and risk/control issues
Monitor agency practices under Agency Market Conduct Sales Process (Needs Based Selling) Recruitment and Training
Compile regular and ad-hoc compliance reports to the Management and our Regional Office
Attend and present agency quality related issues at all relevant management meeting
Job Requirements
University degree with over 7 years of experience preferably in training financial planning or insurance industry
Familiar with insurance related regulatory requirements
Insurance based qualifications such as FLMI CFP also beneficial
In-depth knowledge of agency operations management cultures sales practices and market conduct
Good training sense in terms of program development and delivery
Good understanding of agency best practices and market conduct concerns and able to effectively frame and resolve agency risk management issues
Capability and experience in analyzing data from control perspective and also good at composing presentation deck and management report
Strong communication and people skills as well as good collaboration and influencing skills
Strong problem solving and analytical skills with good business sense
Be able to work independently under pressure and tight deadlines
A good team player and leader
Fluency in spoken and written English and Chinese
We offer 5-day work attractive salary MPF group life and group medical insurance; and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).
Job Category:
Risk ManagementPosting End Date:
29/11/2025Required Experience:
Manager
Employment Type
Full-Time
