Product/Application Expert - Service

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About The Job

As our new Product/Application Expert you will play a key role in supporting both internal and external customers by providing troubleshooting and expert technical advice. Your focus will be on controls and automation with primary responsibility for delivering high-quality support for Alfa Lavals decanter this role you will ensure that customers receive timely reliable solutions enabling them to maximize uptime efficiency and performance. Your tasks will be:

• Resolve technical questions related to Service in Helpdesk for internal and external customers.

• Prepare quotes Technical and Commercial for engineered orders Including spare parts and upgrade kits

• Contribute to Spare part planning

• Troubleshooting

• Coordinate and drive projects together with other stakeholders in Alfa Laval e.g. PM and R&D

• To some extent identify new opportunities for growth

At Alfa Laval we embrace a hybrid work model providing you the flexibility to work from home when it aligns with your tasks. This position can be based at our Copenhagen office with an expected travel commitment of approximately 1525 days per year.

What You Know

You have a solid understanding of control systems and automation ideally combined with experience from the process industry. Your background could be as a Mechanical Operations or Process Engineer or perhaps as a Maskinmester/Marine Engineer or in a similar technical field. What matters most is that you bring strong technical insight problem-solving skills and the ability to apply your knowledge in a practical customer-focused environment.

About You

You bring a growth mindset and a genuine curiosity to keep learning and developing both professionally and personally. With a caring customer-focused approach you are dedicated to creating meaningful value and nurturing strong long-lasting relationships. You are open and adaptable welcoming new ideas changes and different ways of working with a positive spirit. Where others might see challenges you see opportunities for growth potential and collaboration making you an encouraging and valuable partner for both your team and our customers.

Whats in it for you

At Alfa Laval youll be supported by a mentor from day one and welcomed into a collaborative informal team. Youll work in a truly global multicultural environment with colleagues who bring high technical expertise and a passion for sharing knowledge. With plenty of career opportunities ahead youll have the freedom to grow connect and shape your future with us.

Maybe Pantea from the team says it best: I like being part of a dynamic friendly and experienced team who always takes the time to support. I think we have a very collaborative and inclusive environment where everyones voice is heard which often fosters innovative ideas

For more information please contact.

Global Service Technology Manager Bjarne Lorenzen on

Senior Talent Acquisition Partner Claus Wiinholt on

Please send your application and resume through the link below no later than the 14th of September 2025

We are conducting a continuous review of received applications. We do not accept applications via email they will be deleted due to General Data Protection Regulation (GDPR).

We look forward to hearing from you soon!

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