Customer Service Representative (NYSC) at Kredi Bank
Customer Service Representative (NYSC) at Kredi Bank
Posted on :
24-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
JOB TITLE: Customer Service Representative (NYSC)
JOB LOCATION:Lagos
ADVERTISEMENT
JOB DETAILS:
- We are seeking a motivated and customer-oriented Customer Service Representative to join our team.
- In this role you will be responsible for providing exceptional service to our customers by addressing inquiries resolving issues and ensuring a positive experience with our brand.
Key Responsibilities
- Respond to customer inquiries via phone email or chat in a timely and professional manner.
- Provide accurate information about products and services including pricing features and availability.
- Resolve customer complaints and issues effectively and efficiently following company policies and procedures.
- Document customer interactions and maintain accurate records in the customer management system.
- Collaborate with other departments to ensure customer satisfaction and timely resolution of issues.
- Identify and escalate priority issues to the appropriate teams when necessary.
- Stay updated on product knowledge company policies and industry trends.
- Participate in training and development programs to enhance skills and knowledge.
Qualifications
- in a relevant field is required additional education is a plus.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to handle difficult situations with patience and empathy.
- Proficiency in using Microsoft Office Suite.
- Ability to work flexible hours including evenings and weekends as needed.
HOW TO APPLY
To apply for the ongoing Kredi bank job opening visit the jobAPPLICATION PORTALto submit your application!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
