JOB TITLE: Supermarket Floor Supervisor
JOB LOCATIONS:Wuse 2 &Mpape Abuja (FCT)
JOB DETAILS:
- Manage transactions with customers using cash registers
- Oversee cashiers shelf attendants porters cleaners and security staff
- Keep and monitor records of sales and employee performances
- Scan goods weigh goods and ensure prices are accurate
- Collect and record customers cash payments
- Record information about customer purchases in the ERP inventory system by scanning or manually entering the item information into the system.
- Taking a tally of the till when required during a shift and producing transaction reports
- Balancing the till at the end of the day and maintaining an accurate cash register
- Asking customers about their shopping experience for exceptional customer service.
- Accurately using specific till technology such as registers ERP systems scanners weight scales credit/debit card terminals
- Accurately issue receipts to customers after each sale refunds change or tickets
- Redeem stamps and coupons
- Cross-sell products and introduce new ones
- Resolve customer complaints guide them and provide relevant information
- Greet customers when entering or leaving the store and maintain all customer service standards as prescribed by the Employer and customarily applicable to your role
- Manage objections and handle customer enquiries queries comments and complaints
- Training new staff members and schedule shifts
- Maintain clean and tidy checkout areas
- Work with the management team to implement measures to avoid stock damages pilferages theft and wastage.
- Investigate market trends and offer products that would appeal more to customers
- Monitor shelf stock and product displays and the general appearance of the store
- Track transactions on balance sheets and report any discrepancies
- Bag items box or gift-wrap packages etc as required by the customer and the Employer
- Handle merchandise returns and exchanges.
Salary
N90000 N95000 monthly.
HOW TO APPLY
To apply for the ongoing Shema Holdings job opening visit the jobAPPLICATION PORTALto submit your application!
Required Experience:
Manager