Global Account Manager
Global Account Manager
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Job Description
At Singtel webelieve in the strength of a vibrant diverse and inclusive workforce where backgrounds perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair performance-based work culture that is diverse inclusive and collaborative.
Join us and experience what its like to be with an Employer of Choice*. Together lets create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.
Make an Impact by:
- Build and maintain strong relationships with key stakeholders in global accounts fostering and developing CXO-level customer relationships to enhance customer retention.
- Identify opportunities for growth including upselling and cross-selling products and services to increase sales revenue.
- To identify and address customers IT&T needs through detailed account planning aiming to secure bids and innovative deals.
- Work closely with various internal teams to ensure a cohesive approach to account management.
- Lead negotiations for contracts and pricing with global clients.
- Proactively identify and address issues that may impact client satisfaction or account performance.
- Demonstrate expert knowledge of technology trends and differentiate the unique value delivered through Singtels offerings within this domain.
- Achieve high customer satisfaction with decision-makers and play a key ambassador role for Singtel.
- Meet financial KPIs and develop strategic.
Skills for Success:
- Degree with 5 or more years of sales experience.
- Proven experience in account management sales or business development preferably in a global context.
- Excellent communication negotiation and interpersonal skills.
- Ability to work collaboratively in a cross-functional team environment.
- Strong analytical and problem-solving abilities.
- Knowledge of ICT and telecommunications preferred.
- Sales-driven mindset with a strong focus on achieving targets and driving revenue growth.
- Possess strong leadership skills to guide and influence teams and clients effectively.
Are you ready to say hello to BIG Possibilities
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
Required Experience:
Exec
Employment Type
Full-Time
