Field Service Engineer- Electrical
Field Service Engineer- Electrical
Posted on :
24-08-2025
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1 Vacancy
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Job Description
Description
About Us:
By combining a rich legacy in the power and gas compression space with pioneering technologyINNIObrings our customers affordable reliable and sustainable energy solutions for todayand tomorrow. We are helping to meet todays energy needs with 64 GW of installed capacity and 48000 of our powerful Jenbacher and Waukesha engines which can be found in more than 100 countries. And by harnessing our history of energy industry firsts along with the power of digital innovation we will continue to deliver for the future.
Our fuel-flexibleWaukesha gas enginesare designed for reliable performance in isolated mission-critical and demanding applications delivering dependable energy even under high-stress conditions. Its time to take engines to a place no one else can. Welcome to INNIO!
Role Summary
In this role the Field Service Engineer--Electrical will be responsible for assisting internal technicians end-customers and OEMs in advanced troubleshooting failure analysis warranty start-ups and on-site training as required to meet the customers needs.
Essential Responsibilities
In addition to commissioning and new product support this position will provide advanced technical support/resolution to end-customers focusing on VFDs generators signals controls and related electrical systems
Develop scope of work to be executed by Field Service Technician
Provide troubleshooting direction to Field Service Technicians
Confidently handle escalations and interface with other products outside of their core area
Act as interface between customer and the business
Perform duties in compliance with all applicable departmental and divisional quality procedures and work instructions.
Identify and report all customer quality or compliance concerns immediately to the organization
Leverage the latest technology and tools (e.g. predictive analytics and myPlant) to identify and execute proactive maintenance interventions
Submit detailed reports concerning inspections service work failure analysis and regional activities.
Support Root Cause Analyses and site investigations of equipment issues/failures and present findings to the channels and customers.
Take ownership of service cases either remotely or on-site and bring them to final resolution. Involve/escalate cases as needed with limited or no supervision.
Communicate fleet and product issues to the engineering teams commercial teams and product line managers to identify new opportunities.
Qualifications/Requirements
Bachelors Degree from an accredited university or college (or a High School Diploma with a minimum of 4 years of experience in a support or maintenance engineering position)
Minimum of 7 years experience servicing and troubleshooting internal combustion engines frac and/or power generation equipment
2 year Field experience on advanced troubleshooting
Legal authorization to work in the U.S without Visa sponsorship
Desired Characteristics
Strong computer and analytical skills
Strong interpersonal skills with customer peers team members
Ability to work across organizational boundaries and to work in cross-functional and cross-regional teams
Demonstrated solid communicator - written and oral
Knowledge of Microsoft Office Word Excel and Power Point software
Demonstrates accuracy and thoroughness
Live in the Midland/ Odessa area or willing to move there
INNIO offers a great work environment professional development challenging careers and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin gender (including pregnancy) sexual orientation gender identity or expression age disability veteran status or any other characteristics protected by law.
Employment Type
Full Time
Department / Functional Area
Key Skills
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