Administrative Coordinator-Office of Injury Prevention Temporary Full-time
Administrative Coordinator-Office of Injury Prevention Temporary Full-time
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Job Description
Who we are
The Sunnybrook Centre for Injury Prevention (CFIP) was the first of its kind in Canada when it opened within the Tory Trauma Program in 1986. Every year more than 3500 people benefit from injury prevention programs aimed at reducing the risk severity and recurrence of traumatic injury. We deliver prevention education and care to vulnerable populations including traumatically injured patients (e.g. P.A.R.T.Y. Program BRAVE STOP THE BLEED; please see: for program descriptions). In partnership with internal and community providers CFIP leads through innovation discovery teaching caring and advocating in injury prevention.
Joining our team means joining a community of people who believe in health safety and equity and who are committed to helping individuals and communities flourish. The CFIP offers an exciting opportunity to grow your career while inventing the future of prevention for those most vulnerable to traumatic injury.
About the job
The Administrative Coordinator is an integral member of the CFIPs high-performing this role you will combine strong organizational skills with excellent people skills. You will be the first point of contact for many program participants community partners and internal stakeholders - so were looking for someone who enjoys working with people communicates clearly and warmly and is motivated by supporting health and safety in our community. Responsibilities include program registration and coordination on-site program/event support coordination of payments and receivables data collection and report preparation program membership platform oversight equipment coordination and day-to-day operational support of the CFIP.
What you will get to do:
Community & Communication:
- Serve as a welcoming and professional first point of contact for participants families instructors and community partners
- Provide excellent customer service ensuring all interactions reflect CFIPs values of care equity and respect
- Communicate clearly and supportively in person by phone and online
Operations:
- Schedule program activities and resources
- Ensure room bookings are maintained for all program requirements throughout the year
- Coordinate project management scheduling invoicing disbursements purchasing and POS systems
- Provide program A/V and technical support
- Coordinate P.A.R.T.Y. Program Membership platform (Wild Apricot)
- Prepare rooms and spaces for training sessions and meetings
- Troubleshoot program interruptions/functions
Data Collection and Reporting:
- Create and maintain accurate records and data/metrics of program activities
- Track program events participation and outcomes
- Maintain CFIP administrative data collection platform (Smartsheet)
Quality Improvement:
- Collaborate with program staff to identify opportunities for growth and innovation
- Suggest improvements in workflow communication and participant experience
- Contribute to evaluation and equity-driven quality improvement initiatives
Equipment & Systems:
- Maintain program equipment and advise on repair upgrades or replacement
- Ensure all supplies and technical equipment are in working order
- Coordinate with IT and facilities for support requests
Leadership & Professional Growth:
- Support CFIP and Corporate Strategic Plan
- Work collaboratively with educators facilitators and subject matter experts to operationalize curricula
- Contribute to policies procedures and practices
- Stay current in professional skills
Qualifications/Skills you will need:
- Undergraduate degree or diploma preferably in a technical educational communications or healthcare-related field
- Experience with A/V equipment and virtual platforms (Zoom Teams etc.)
- Experience in project management scheduling invoicing disbursements purchasing and POS systems
- Familiarity with website/membership platform maintenance is an asset
- Strong computer skills: PowerPoint Word Excel Formstack Survey Monkey WordPress Canva Adobe Acrobat Zoom Smartsheet WildApricot
- Excellent communication and customer service skills - you enjoy working with people and making them feel supported
- Community orientation with a commitment to equity health and safety
- Ability to function independently and collaboratively within a team
- Strong organizational and problem-solving skills
Flexible work location with specific requirements to be on-site for program/event days. The location and/or details in the job posting may change depending on operational needs.
Sunnybrook is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process please indicate this on your Internal Application/Transfer Form.
Required Experience:
IC
Employment Type
Full-Time
