Sr. Product Manager, AMZL Driver Training & Programs
Sr. Product Manager, AMZL Driver Training & Programs
Posted on :
24-08-2025
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1 Vacancy
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Job Description
Amazon is seeking a Senior Product Manager with a strong delivery record and proven product management experience to own strategic tactical cross-functional and technology projects across multiple verticals for our Last Mile Driver Training and Program (DT&P) team.
The Amazon Last Mile Driver Training and Program team owns developing training modalities creating training content and managing capacity to execute a successful training program for all delivery associates (DA) in North America business. DT&P has launched multiple training modalities that rely on virtual reality simulations and AI to train all the newly hired DAs every year who deliver packages at the doorstep of our customers.
This is an opportunity to define the future of DT&P as you build innovative experiences that are used by thousands of DA every year. As Senior Product Manager for AI/ML products you will focus on technologies that will help customers discover and engage with training in new ways. You will harness the power of technology to help define and build new training experiences that make it easier for DA to receive training when they need learn the core skills and retain the knowledge to deliver best customer experience.
You will be the CEO of the features they build and own delivery of them across the network that require integration with processes and technology in business and operations teams. You will closely collaborate with Applied Science Engineering Project Management Design 3rd party vendors and more to set strategy for define design and directly manage all aspects of the customer experience. You are customer obsessed highly analytical have experience defining and delivering AI/ML related products quickly and at scale and are adept at synthesizing a variety of technologies and capabilities into high quality simple products and applications that customers love.
Key job responsibilities
- Own define and drive the customer-working- backwards strategy tenets long-term goals and artifacts including customer and stakeholder feedback impact analysis and business metrics to inform direction.
- Define product vision including future roadmap investment innovation and experimentation.
- Work with technology teams to align development with the product roadmap.
- Own the Go-To Market (GTM) plan to deliver results that ensure customer and business goals are met in operational launch plans. Assess and make trade-offs based on customer requirements and QA/testing of the product.
- Use voice-of-the customer mechanisms to glean customer needs that can be uniquely met by Amazon Business. Work backwards from the customer to create compelling proposals for new service offerings for customers of all sizes globally and present these ideas to senior leadership.
- Lead product operations including monitoring and responding to customer and stakeholder feedback continuous product improvement and business growth.
- Lead interaction with cross-functional teams including working closely with engineering program management operations finance and executive leadership. Ensure key information cascades consistently and smoothly across stakeholder organizations.
- Create clear engineering-ready documents to build new support experiences and improvements to existing ones.
- Bachelors degree in engineering technology computer science machine learning robotics operations research statistics mathematics or equivalent quantitative field
- 5 years of product or program management product marketing business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience owning technology products
- MBA
- Experience in delivering end-to-end customer research studies including study design fieldwork (qualitative research moderation and survey execution) analysis recommendations reporting and presentation of results to senior leadership
- Experience in leveraging advanced analytics machine learning and AI to enhance supply chain product capabilities and drive data-driven decision-making
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
The Amazon Last Mile Driver Training and Program team owns developing training modalities creating training content and managing capacity to execute a successful training program for all delivery associates (DA) in North America business. DT&P has launched multiple training modalities that rely on virtual reality simulations and AI to train all the newly hired DAs every year who deliver packages at the doorstep of our customers.
This is an opportunity to define the future of DT&P as you build innovative experiences that are used by thousands of DA every year. As Senior Product Manager for AI/ML products you will focus on technologies that will help customers discover and engage with training in new ways. You will harness the power of technology to help define and build new training experiences that make it easier for DA to receive training when they need learn the core skills and retain the knowledge to deliver best customer experience.
You will be the CEO of the features they build and own delivery of them across the network that require integration with processes and technology in business and operations teams. You will closely collaborate with Applied Science Engineering Project Management Design 3rd party vendors and more to set strategy for define design and directly manage all aspects of the customer experience. You are customer obsessed highly analytical have experience defining and delivering AI/ML related products quickly and at scale and are adept at synthesizing a variety of technologies and capabilities into high quality simple products and applications that customers love.
Key job responsibilities
- Own define and drive the customer-working- backwards strategy tenets long-term goals and artifacts including customer and stakeholder feedback impact analysis and business metrics to inform direction.
- Define product vision including future roadmap investment innovation and experimentation.
- Work with technology teams to align development with the product roadmap.
- Own the Go-To Market (GTM) plan to deliver results that ensure customer and business goals are met in operational launch plans. Assess and make trade-offs based on customer requirements and QA/testing of the product.
- Use voice-of-the customer mechanisms to glean customer needs that can be uniquely met by Amazon Business. Work backwards from the customer to create compelling proposals for new service offerings for customers of all sizes globally and present these ideas to senior leadership.
- Lead product operations including monitoring and responding to customer and stakeholder feedback continuous product improvement and business growth.
- Lead interaction with cross-functional teams including working closely with engineering program management operations finance and executive leadership. Ensure key information cascades consistently and smoothly across stakeholder organizations.
- Create clear engineering-ready documents to build new support experiences and improvements to existing ones.
- Bachelors degree in engineering technology computer science machine learning robotics operations research statistics mathematics or equivalent quantitative field
- 5 years of product or program management product marketing business development or technology experience
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience owning technology products
- MBA
- Experience in delivering end-to-end customer research studies including study design fieldwork (qualitative research moderation and survey execution) analysis recommendations reporting and presentation of results to senior leadership
- Experience in leveraging advanced analytics machine learning and AI to enhance supply chain product capabilities and drive data-driven decision-making
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
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