Service Account Manager - Harrogate
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Job Location:
Yearly Salary:
Posted on:
24-08-2025
Vacancies:
1 Vacancy
Job Summary
Service Account Manager
Salary - 27000p/a
Benefits including 32 days holiday (including stats) gym membership employee wellbeing program and on-site parking.
Our client is a well-established business based in Harrogate.A new position has become available within their Service Department due to continued are looking for a Service Account Manager to manage a portfolio of customers and nationwide Field Engineers. The successful candidate will have strong customer service skills and the ability to work in a fast-paced environment.
Role and Responsibilities
- Managing service accounts
- Maintain an excellent level of customer service
- Managing Field Engineers diaries and booking appointments
- Ensure SLAs are adhered to
- Updating customer portals
- Providing quotations to customers and following up
- Producing and sending out invoices
- Keep the system up to date and create new customer profiles
- Raise more complex problems with the Technical Team and Senior Service Account Manager
Candidate Responsibilities
- Strong communication skills
- Diary Management experience
- IT Literate
- Strong experience in a similar busy and fast paced office environment
- Relevant telephone based customer service experience
- Previous account management or engineer diary management in service
- Excellent attention to detail
To apply for this fantastic opportunity please send your CV to Kitty via the link provided.
Required Experience:
Manager
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
About Company
Unity Resourcing is a Harrogate Recruitment Company who specialises in Marketing, Customer Service, Accountancy, Sales and Account Management, PA and Secretarial, Administration and Sales Support. We connect people looking for a job in the Harrogate and Yorkshire are. Dedicated, knowl ... View more
