Intake Coordinator, Grant Services Specialist II- Department of Housing & Community Development
Intake Coordinator, Grant Services Specialist II- Department of Housing & Community Development
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$ 43901 - 69639
1 Vacancy
Job Description
THIS IS A NON-CIVIL SERVICE POSITION
Salary Range: $43901.00 - $69639.00 Annually
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact both on the job and in the community while serving its citizens. Join us in making Baltimore a great place to live and the City of Baltimore we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical prescription drug dental vision optional life AD&D and FSA plans. This office also supplies wellness programs support groups and workshops. You can learn about our benefits here: GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS
Job Summary:
The Intake Coordinator Processes grant applications by verifying property and program eligibility conducting database entry and completing final application reviews. Supports reporting efforts and ensures timely and accurate processing of applications.
Essential Functions:
Reviews monitors and processes a wide variety of assigned client cases involving the provision of services to City residents; evaluates data facts and information comparing information to existing standards drawing conclusions.
With guidance from superiors develops implements and recommends changes in program policies and procedures; interprets policies and procedures for others.
Receive and document referrals from management outreach and client phone calls.
Operates a variety of standard office machines including personal computers and related standard software and hardware to compose record edit store and revise correspondence reports statistical tables forms and other materials.
Perform essential functions to certify documents and create a permanent file while ensuring timely and accurate processing of applications.
Receives and document referrals from management outreach and client phone calls while managing various client databases.
Track application status and follow up on missing or incomplete information to ensure timely processing including assisting sub-grantees with application completion.
Maintain and organize case files for audit and compliance purposes ensuring all records meet HUD and program requirements.
Generate reports on application trends processing timelines and program enrollment data to support program monitoring and evaluation.
Ensure compliance with HUD regulations and internal policies related to application processing and client eligibility.
Conduct follow-ups with clients to gather missing information and provide case updates.
Work directly with outreach workers to facilitate smooth client transitions into the program.
Minimum Qualifications:
Education: Have a bachelors degree from an accredited college or university.
AND
Experience: Have one year of experience in coordinating monitoring and processing cases involving the provision of health social vocational or rehabilitation services to clients.
OR
Equivalency Notes: Have an equivalent combination of education and experience.
Additional Information
NOTES: Those eligibles who are under final consideration for appointments to some grant-funded positions in this class may be required to authorize the release of criminal conviction information.
Those eligibles who are under final consideration for appointment to some grant-funded positions in this class may be required to possess at the time of hiring a valid Maryland Class C Commercial drivers license or an equivalent out-of-state drivers license acceptable to the Office of Risk Management and maintain the same as a condition of continued employment.
Those eligibles who are under final consideration for appointment to some grant-funded positions in this class may be required to possess and maintain in addition to fluency in English fluency in reading writing speaking and translating English into a non-English language as a condition of continued employment.
Licenses Registrations and Certificates: N/A.
Knowledge Skills & Abilities:
Knowledge (where required) of public health services and practices.
Knowledge of interviewing and investigational techniques.
Knowledge (where required) of specified oral and written non-English language grammar spelling and punctuation and associated cultural idioms customs and norms.
Knowledge of the operation and capabilities of word processing and related equipment hardware and software.
Knowledge of research techniques and methodology.
Knowledge of data collection techniques.
Knowledge of the procedures in conducting data and statistical studies.
Knowledge of the techniques of preparing data and statistical reports and developing forms for data and statistical studies.
Skill in maintaining confidential accurate and detailed client case information and records.
Skill in conducting and processing multiple case assignments simultaneously.
Skill in motivating others to follow a designated regimen or course of action to effect behavior modifications.
Skill in coordinating responses from multiple public and private agencies institutions and community resource organizations.
Skill (where required) in the operation of word processing and related equipment hardware and software.
Skill (where required) in speaking reading and writing a specified non-English language and interacting within associated cultural idioms customs and norms.
Ability to establish and maintain effective liaisons with people of varied backgrounds including clients families neighbors government representatives and public and private community institutions service providers and personnel.
Ability to promptly deal with emergency or crisis situations with calm tact and dispatch.
Ability to deal courteously with other employees and the public both in person and by telephone.
Ability to exercise sound judgment on a variety of complex matters guided by general business professional or standard administrative instructions processes and procedures.
Ability to locate and retrieve information from a variety of sources to synthesize data and compile information in report form and to compose correspondence narrative and statistical reports.
Ability to promote program activities.
Ability to communicate effectively both orally and in writing.
Ability to provide direction and guidance to others.
Background Check
Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.
Probation
All persons including current City employees selected for this position must complete a mandatory six-month.
Financial Disclosure
This position is required to complete a Financial Disclosure pursuant to Sections 7-7 7-8 and 7-9 of the City Ethics Law.The initial financial disclosure must be submitted within 30 days of hire.
Baltimore City Government is an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The City of Baltimore prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital status military service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER
Required Experience:
IC
Employment Type
Full-Time
