General Manager
General Manager
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Job Description
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health insurance
- Paid time off
- Exhibits daily adherence and leadership regarding Goldfish Swim School core values.
- Directs and controls daily operations to ensure the school is running per GSS standard operating procedures as indicated by our Every Day Golden Experience matrix.
- Manages the staff of GSS to ensure high productivity excellent performance and favorable employee satisfaction.
- Trains and oversees the aquatics department to provide superior swim instruction to the students of GSS.
- Interacts with AGMs and Deck Supervisors on issues related to class scheduling student progress customer service and employee performance and training.
- Provides sales and marketing training to all qualified sales staff.
- Closely and frequently coordinates with our franchisor representatives local sales & marketing director and Regional Manager.
- Provides direction in the retail departments to ensure a proper mix of products and pricing is achieved.
- Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
- Gains knowledge and experience of scheduling software to achieve a high level of competence in bookings class scheduling reporting and administrative functions.
- Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
- Initiates and oversees workplace employee activities with the goal of achieving improved employee satisfaction.
- Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
- Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
- Schedules staff and closely coordinates with Regional Manager to manage payroll.
- Fulfills other duties and responsibilities as assigned by the Employer.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Required Experience:
Director
Employment Type
Full-Time
