Credit Verification Specialist
Credit Verification Specialist
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Palmpay is a leading digital lending platform in emerging markets on a mission to democratize access to credit for MSMEs. With hundreds of millions in loans processed and thousands of merchants served monthly were scaling fast and youll play a critical role in building our credit engine from the ground up.
Role Purpose
As our inaugural Verification Specialist you will:
Role Purpose
As our inaugural Verification Specialist you will:
- Build Palmpays end-to-end credit verification enginefrom live application processing to SOP playbook and training.
- Execute high-quality KYC document and field verifications to keep our loan book healthy.
- Coach the first cohort of Verification Officers embedding your processes and quality standards into a scalable function.
- Hands-On Verification
- Process loan applications daily (KYC ID/CAC/BVN checks digital data validation).
- Coordinate field visits with agents for on-site photo captures inventory spot-checks and basic bookkeeping walkthroughs.
- Process Design & Documentation
- Draft version-control and maintain SOPs covering every verification step.
- Create clear workflow maps define handoff points and document everything.
- Quality Assurance & Iteration
- Audit verifications daily for errors or fraud signals.
- Log exceptions perform 24-hr root-cause analyses and update SOPs to close gaps.
- Cross-Functional Partnership
- Embed CBN KYC/AML rules into all workflows; partner with Risk & Compliance.
- Liaise with Product & Engineering on basic data integrations (credit bureaus utility APIs) and UI refinements.
- First-Line Training
- Lead initial training sessions; walk new hires through tools processes and quality checkpoints.
- Host weekly Verification Retrospectives to capture learnings and drive continuous improvement.
- Experience: 12 years as a Verification Officer or Field Credit Officer at a fast-moving fintech or digital lender with proven ownership of end-to-end processes.
- Education: Bachelors in Finance Business Data Analytics or related.
- Technical Skills: Excel power-user; quick to learn SQL or BI dashboards. Skilled at creating flowcharts and written guides.
- Startup DNA: Thrive in ambiguity roll up your sleeves iterate fast and always ask How can this scale
- Core Competencies: Exceptional attention to detail strong written & verbal communication solid grasp of Nigerian credit-risk fundamentals and CBN KYC/AML guidelines.
- Ground-Floor Impact: Shape the playbook and processes that onboard our first 100000 loan customers.
- Visible Growth: Exec leadership exposure and fast track to Credit Operations management
- Ownership & Learning: Hands-on role with end-to-end responsibility; perfect for builders who want to see their work drive real business outcomes.
Required Experience:
Junior IC
Employment Type
Full-Time
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