KYC Representative
KYC Representative
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
KYC Representative
Role summary - As a KYC Representative you will be part of our operation team and a key person to support customer onboarding and risk control.
Location: Shanghai China
Hybrid
Full-time
What youll do
- Verify customer documents during onboarding for authenticity and compliance.
- Be the POC for business escalations provide insights/progress updates on the cases and resolve the case in a fast and accurate manner.
- Identify potential issues/opportunities from the daily work and escalate to manager for further follow-up.
- Assist and engage in additional projects/tasks assigned.
- Oversee SLAs to ensure alignment with team and business goals.
- Maintain strict adherence to both local and global KYC standards and procedures
Who you are
- Strong customer-centric mindset
- Good oral and written communication in both Mandarin and English
- Quick learner with strong adaptability
- Effective communicators across teams
- Detail-oriented and proactive in problem-solving
- Able to work under pressure with time constraint
- KYC knowledge will be a plus
- College degree or above
- 2 years working experience
- Global work experience and background in the payments industry are strong assets.
#LI-DW1
#LI-Onsite
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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