SaaS Operations Manager
SaaS Operations Manager
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Job Description
SaaS Operations Manager at itslearning
The purpose of Itslearning is to provide the best digital platform for learning. We believe education should be accessible to all ensuring that everyone has the same opportunities to succeed.
At itslearning were making a real difference for millions of teachers and students around the world and now were looking for a new SaaS Operations Manager to join our mission.
As our SaaS Operations Manager youll be key to keeping our platform reliable scalable and secure. Leading a skilled team of eight engineers who shares your drive for excellent cloud engineering youll work closely with our Development and Support Managers to keep our 24/7 operations running smoothly. Reporting to our Technology Manager youll have a direct impact on shaping our operational strategy and making it happen. If youre a passionate technology leader who loves tackling challenges driving innovation and working with great people wed love to hear from you.
At itslearning youll find people that share the same passion for education. We really believe in our product and our values reflect the impact it has on users and society. Since 1999 weve been part of the digital evolution in education and today its more exciting than ever!
Heres what you can expect:
- Tech Stack: Our platform is hosted on AWS and we use tools and services like Terraform ECS EC2 Splunk and Zabbix. Youll be part of a team thats constantly optimising learning and evolving releasing new features every week.
- Impactful Work: Your work will help ensure the stability security and performance of a platform thats used by millions. Youll be responsible for improving key ISO 27001 certified processes from monitoring and autoscaling to crisis management and supplier management.
- Collaboration: We believe in teamwork. As part of our operations team youll work cross-functionally with other departments to make sure our platform serves our users with the highest quality possible.
What We Offer:
- Competitive salary with pension and insurance benefits
- A personal competence development plan to help you continue to develop
- A supportive inclusive and friendly work culture where your ideas matter
- Modern offices in central Bergen with possibility for hybrid working
- An international work place where we mostly speak English and Norwegian
Is This You
Were looking for someone who is:
- A positive and accountable leader who can motivate and guide a team on day-to-day and larger projects
- A good communicator who is able to talk tech with engineers and non-nerds alike
- A seasoned technologist with a background in development DevOps or IT operations
- Strong knowledge of AWS ISO 27001 and IT management practices
- Analytical organised and proactive in finding solutions
- Ready to roll up your sleeves and collaborate with cross-functional teams
A degree in Computer Science (BSc or MSc) or a related field is a plus but what matters most is your experience people skills and drive.
If this sounds exciting to you wed love to hear from you!
About Sanoma Learning
How do you prepare students for the world engage their curiosity and inspire them to grow That is the main question of teachers all around the world. At Sanoma Learning it has always been our mission to help to find and develop best-in-class answers to this question. If you join us it means that you embark on an exciting journey to help shape the future of learning for primary secondary and vocational education. We believe that your journey is our success as a company.
Sanoma Learning is a leading K12 European learning company operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content as well as digital learning and teaching platforms for primary secondary and vocational education we want to grow our positive impact on learning across Europe. With over 3000 employees we help shape the future of education for 25 million of students.
So are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential
Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity ensure equal opportunity for all applicants without regard to race color religion sex sexual orientation gender identity national origin disability or any other characteristics.
Required Experience:
Manager
Employment Type
Full-Time
