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Job Description
POSITION SUMMARY
Assist guests with their business center needs (e.g. making copies sending faxes typing) and bill services. Open and close the business center. Instruct guests on how to access the internet. Package label and ship items for guests and ensure that charges are applied to proper accounts room numbers or credit cards. Coordinate delivery of packages mail faxes and/or boxes to the proper meeting room or guest room. Contact appropriate individual or department as necessary to resolve guest call request or problem. Process all payment types such as room charges cash checks debit or credit. Balance and drop receipts according to Accounting specifications. Monitor inventory of supplies and equipment and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.
Report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language prepare and review written documents accurately and completely and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Read and visually verify information in a variety of formats; grasp turn and manipulate objects; and stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
