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Technical Account Manager

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1 Vacancy
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Job Location drjobs

Tokyo - Japan

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. Were committed to creating category-leading enterprise software that unleashes that power.

To make that happen we need people who are curious self-propelled generous and genuine. People who love being part of a fast-moving fast-thinking growth company. And people who careabout each other about UiPath and about our larger purpose.

Could that be you

Key Responsibilities:
engage and influence your customers providing embedded technical advisory and guiding the technical maturity of your customers automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved.
UiPath platform infrastructure installation and upgrade planning guided assistance and
troubleshooting.
and enable your customers technical stakeholders on UiPath platform best practices relevant to their unique automation pipelines program objectives environments and constraints.
design and code reviews for select automations to reinforce and verify those best practices.
technical health checks of your customers automation programs and environments identifying risks and opportunities for continuous improvement across technical disciplines.
with UiPath Product Support and other subject matter experts to manage facilitate communicate and bring to positive closure escalated support incidents.
as an employee of UiPath you are required to comply at all times with UiPaths policies that were communicated to you from time to time and that are available on Inside UiPath.

Qualifications:
1.3 years professional experience in technical customer-facing role. Prior experience in technical support or technical consulting is a plus.
in programming but others are okay: C# C VB Java Python or PowerShell as examples.
in one or more of the following is desirable: Windows and Linux server infrastructure IT network troubleshooting and security.

Job Description
tact and poise under pressure when working with customers and partners.
analytical and problem-solving skills.
communication skills with the ability to build good relationships with multiple
stakeholders at all levels.
: Native level or fluent
: Reading and writing skills required; business-level communication preferred
-motivated proactive team player with innovative ideas to inspire customer loyalty and

Maybe you dont tick all the boxes abovebut still think youd be great for the job Go ahead apply anyway. Please. Because we know that experience comes in all shapes and sizesand passion cant be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role the number of hybrid office-based and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age race color religion sex sexual orientation gender identity and expression national origin disability neurodiversity military and/or veteran status or any other protected classes. Additionally UiPath provides reasonable accommodations for candidates on request and respects applicants privacy rights. To review these and other legal disclosures visit our .


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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