Senior Network Specialist
Senior Network Specialist
Posted on :
24-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
An empowering career at Singtel begins with a Hello. Our purpose to Empower Every Generation connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives growth and BIG possibilities that takes your career to new heights. So when you say hello to us you are really empowered to sayHello BIG Possibilities.
- Act as Level-3 engineer and Subject Matter Expert for Global Network Services.
- Part of the 24x7 escalations team (on rotational standby call).
- Manage incidents escalation to ensure issues are recorded tracked resolved and follow-ups are completed in a timely manner.
- Provide Technical Support and consultancy as SME to internal stakeholder for and not limited to service onboarding and process improvement.
- Review complex change request and participate in pre-change council meeting.
- Work closely and support problem management team to identify root cause of chronic problem or recurring issues plan for preventive actions and improvement.
- Analyse IP network performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades etc.
- Occasionally provide training to Tier 1 and 2 engineers on the complex issue handled.
- Support engineering teams on new product/ feature implementation and technical support matters.
- Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
- Review of technical documentation for training materials manuals troubleshooting guides etc
Skills for Success:
- Minimum cisco CCNP with rich experience troubleshooting in complex enterprise LAN and large WAN.
- At least 8 years experience in similar support roles working directly with large global customers and partners.
- Good knowledge on Telco and enterprise network and technologies.
- Working experience in configuring and troubleshooting SD-WAN technologies
- Strong understanding of routing protocols like OSPF BGP MP-BGP MPLS TE SR QoS SDWAN Overlay protocols.
- Expertise with Remote Access VPN solutions IPSEC PKI & SSL TCP/IP Authentication Protocols (LDAP RADIUS etc.)
- Experience of Security services (IDS/IPS Firewalls etc.)
- Strong ability to independently debug broad complex and unique networks with mixed medium and protocols required.
- Working Experience with Checkpoint Juniper and Fortinet products a plus
- Having SD-WAN certification and/or CCIE is a great advantage.
- Working experience minimum in one of the following SDWAN product: Cisco Silverpeak Velocloud Fortinet etc.
- Cloud and Virtualization experience (AWS Azure VMWare OpenStack) is a plus.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
