Loss Mitigation Analyst
Loss Mitigation Analyst
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Job Description
The position is described below. If you want to apply click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application youll be invited to create a profile which will let you see your application status and any communications. If you already have a profile with us you can log in to check status.
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Responsible for evaluating more complex loan/line modification hardship requests and ensuring they are processed and underwritten within established Credit and Loss Mitigation policies and procedures. Assists trains and mentors other teammates.Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Ability to manage a pipeline of leads and all related activities to ensure timely delivery or an optimal client experience.
2. Decision and evaluate applications within designated authority which includes acceptability of client and third party supplied documentation and services and verification of income/source of repayment.
3. Ability to analyze income and asset verification such as financial cash flow bank statements and tax returns.
4. Proactively work with other Default Teammates to deliver completed packages to our clients and/or partner in rendering decisions on accounts.
5. Provide excellent customer service to all internal and external clients utilizing strong oral and written communication.
6. Accurately completing documentation in all required systems providing written correspondence if applicable. Provide support to the department/staff with non-calling activity. Support includes activities such as processing client requests loan maintenance and required follow-up items.
7. Facilitates and provides resolutions for client escalations within established timeframes while informing management as appropriate.
8. Assist with special projects department initiatives and additional duties as assigned.
9. Train mentor and assist junior associates; facilitates more complex questions/scenarios; may provide feedback regarding performance.
10. Minimize risk by complying with Federal regulations state laws bank policy and procedures. Identify mitigate or communicate issues or concerns to appropriate parties. Update/review bank and/or departmental procedures to ensure they align with current policies and practices.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School Education College degree or equivalent work experience. Solid knowledge of consumer lending products credit policy applicable federal laws and regulations loan documentation and
2. 4 years of consumer underwriting experience.
3. Demonstrate ability to analyze financial and cash flow statements and tax returns.
4. Provide evidence of strong communication sales and negotiation skills and computer knowledge.
5. Detailed knowledge of real estate industry terminology and practices and ability to review and evaluate documents.
6. Ability to work independently with limited supervision.
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility character credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements
Preferred Qualifications:
1. College degree or equivalent work experience.
2. 5 years consumer underwriting experience in a centralized fast paced customer service orientated team environment
3. Prior Loss Mitigation experience
4. Leadership experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision E-Verify
Required Experience:
IC
Employment Type
Full-Time
