Loss Prevention Shift Leader
Loss Prevention Shift Leader
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Job Description
ABOUT THE PROPERTY
Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site) the hotel is housed in the impressive Drechsler Palace on the citys most luxurious shopping street located directly across from the State Opera House.W Budapest features 151 stylish guest rooms and suites including one Extreme WOW the brands lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar both sure to be embraced by locals as a place to mix and mingle as well as the signature W Lounge the brands evolution of the traditional hotel lobby where guests can go to see and be seen. Three meeting and event spaces including a Great Room for larger celebrations are available along with an Away Spa FIT fitness center and WET pool. Guests can also expect the W brands signature Whatever/Whenever service philosophy providing guests whatever they want whenever they want it.
ABOUT THE BRAND
At W we go all in. We are vibrant alluring and personal. We dont take ourselves too seriously. We are irreverent energetic and spontaneous. We have an edge. We are bold brave and confident. We do everything with intention. We are sophisticated thoughtful and aspirational. W sits alongside luxury and is not confined by it W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests passions providing insider access to whats new and whats next. If youre ready to create the energetic W scene that is magnetic to everyday connectors around the world then we invite you to explore a career with W Hotels.W Hotels does not recruit we cast Talent.
POSITION SUMMARY
Conduct key control audit monitor electronic key boxes issue/receive master keys radios and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents attacks or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type proofread and copy security reports. Assist management in training and motivating; serve as a role model. Assign and ensure work tasks are completed on time.
Follow all company policies and procedures; report accidents injuries and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and addition some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g. run walk jog). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- Other local benefits in Budapest e.g. discounted theatre museum concert tickets etc.
- Healthy meals on duty
- Room F&B Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
- Learning and development opportunities
- Travel allowance within Budapest after probation period
- SZP card fringe benefit/ cafeteria after probation period
- Employee referral bonus
- Discounted breakfast offers at Marriott International hotels in Budapest
- Different employee recognition schemes
- Awards and celebrations (Length of Service Award Talent of the month etc.)
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Full-Time
