Operation Systems - Full Stack Developer

The Full Stack Developer will be responsible for designing developing and implementing frontend and backend software for a complex web application. Additionally translating software requirements into working and maintainable solutions within the existing application frameworks.

Job Purpose

The Policy Administration System Development Lead is responsible for overseeing the development enhancement and maintenance of the companys existing policy administration system. This role plays a key part in ensuring the system supports business-as-usual(BAU) operations regulatory compliance and the introduction of new general insurance products. Working closely with business users IT teams and therd-party vendors the lead ensures that system changes are delivered efficiently meet business needs and maintain high levels of system performance and reliability.

Job Responsibilities

Roles and Responsibilities:

• Lead and manage ongoing development activities for the existing policy administration system including BAU enhancements defect fixes and technical upgrades
• Plan coordinate and deliver system changes required to support new product launches regulatory compliance and operational improvements.
• Collaborate with business stakeholders to gather and validate system requirements for enhancements and changes.
• Manage a team of business analysts developers testers and vendor partners to execute the system development roadmap.
• Ensure system changes are well-documented and aligned with enterprise architecture and IT standards.
• Coordinate release management and deployment planning across business and IT functions.
• Monitor system performance and proactively identify areas for optimization and improvement.
• Provide leadership and technical guidance for issue resolution root cause analysis and incident management.

Accountabilities:

Change Delivery: Ensure all system changes (BAU regulatory and product-related) are delivered on time within scope and to agreed quality standards. System Reliability: Maintain high availability performance and reliability of the policy administration system through robust change and incident management. Stakeholder Engagement: Act as the key liaison between business IT and external vendors to ensure alignment and transparency in delivery. Regulatory Compliance: Ensure timely and accurate implementation of regulatory changes as mandated by authorities or compliance functions. Product Enablement: Support the business in launching new general insurance products by delivering required system configurations and enhancements. Team Leadership: Lead and develop internal and external development teams fostering a culture of accountability agility and continuous improvement. Risk Management: Identify manage and mitigate risks related to system development release and operations.

Key Relationships

Internal Interactions
(Within the Organization)

• Business Partners and other IT members

External Interactions
(Outside the Organization)

• SI Implementation Partners

Required Skills and Experiences

Educational Qualification

• Bachelor of Science Degree Computer Science or related field is preferred
• Project management certification is a plus
• Additional certifications related to insurance technology plat forms or enterprise architecture are advantageous

Specific Qualifications

• Speak Japanese and English

Total Experience

• 10 years of overall experience in insurance technology or business transformation roles
• 5 years of direct experience leading large-scale policy administration system implementation or transformations
• Successful end-to-end software design and implementation experience
• Good understanding of SDLC and should have experience in all the phases of SDLC
• Financial Service Industry Should have a good understanding of critical Insurance processes or willing to learn insurance operations and business processes
• High level understanding of infrastructure database management technologies and networking.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .