Amzon EDSP Payments and Disputes Coordinator, AMZL EDSP (External Delivery Service Provider)
Amzon EDSP Payments and Disputes Coordinator, AMZL EDSP (External Delivery Service Provider)
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Salary Not Disclosed
1 Vacancy
Job Description
Amazons transportation teams work to ensure the delivery packages globally for customers around the world. Whether its items large or small we find solutions to make sure we are delivering on our promise for customers.
Amazons Transportation Operations team is seeking for a Last Mile Payments Coordinator to join our Brazil Transportation team. The Payment and Dispute Coordinator is responsible for managing all payments to EDSPs (External Delivery Service Providers) including payment disputes. They will make sure all partners will have a seamless payment experience. We expect our team members to identify ways to improve our operations continually.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. We not only celebrate the diversity of our workforce we celebrate the diverse ways we work. If you would like to request an accommodation for the interview or onboarding process please let our team know and we will connect you to our accommodation team.
Key job responsibilities
- Manage all payments EDSPs and partner payment disputes
- Own last mile partners payment experience
- Own payment performance metrics
- Partner with Procurement to adjust the different costs of nodes
- Actively engage with internal teams and external
- Ensure compliance throughout the global payment process standards
- Work on continuous improvement initiatives including benchmarks with other geos
- Bachelors degree in Engineering Administration Operations or related fields.
- Proficiency in MS Office with advanced Excel skills (vlookup advanced formulas pivot tables macros).
- Experience with P&L analysis.
- Fluent Portuguese and advanced English writing skills.
- Experience in Logistics and Transportation.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
