Transaction Processor - Lockbox

MMC Group

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profile Job Location:

Nashville - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Throughout the past 30 years plus MMC one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


Transaction Processor - Lockbox (Temp-to-Hire)

Pay:$20/hr.

Type:Temp to Hire

Location: On-site

Summary

Process high-volume lockbox transactions with speed and accuracy. Youll open/sort mail extract contents scan and index items make payment processing decisions per client instructions reconcile batches and complete quality checks-following SOPs and meeting accuracy and turnaround SLAs. Work is production-based with clear metrics and close coordination with Workflow/Supervisors.

Key Responsibilities (Essential)

  • Operate mail extraction units; make payment processing decisions based on client requirements.
  • Perform manual and/or automated sorting of work per client instructions.
  • Stage workin an accurate presentable format for customer capture; present clean documents for capture.
  • Meet or exceed department productivity and accuracy standards; escalate exceptions promptly.
  • Crosstrain and support all areas of the Lockbox department.
  • Day-to-day production tasks typical of a transaction role:
    • Intake & prep:open/sort mail scan documents index to correct accounts/cases.
    • Data entry & validation:key fields verify against business rules reconcile batches.
    • Exception handling:research discrepancies route issues request missing info.
    • Balancing & QC:run quality checks confirm completeness finalize outputs.
    • Documentation:maintain logs trackers and compliance artifacts per SOPs.

Other Responsibilities (Non-Essential)

  • Support additional Lockbox modules as needed (e.g. RDE Scanning Mail Distribution Validations).
  • Perform various clerical functions within the department.

Tools & Environment

  • Mail extraction units; scanning/imaging and capturing applications; lockbox/workflow systems.
  • Production settingwith defined SLAs accuracy thresholds throughput goals and attendance expectations.

Education & Experience

  • High School Diploma or equivalent(preferred).
  • Prior payments/remittance/lockboxprocessing experience (preferred).

Knowledge & Skills (Required)

  • Basic computer operation (touch screen mouse reboot etc.).
  • Ability to thrive in a fast-paced deadline-driven environment.
  • Excellent hand-eye coordination organization and time management.
  • Basic troubleshooting skills; strong verbal and written communication.
  • Customer-focusedwith the ability to prioritize; reliable and detail-oriented.
Throughout the past 30 years plus MMC one of the most trusted names in workforce management services has successfully delivered strategic solutions to large and small businesses in numerous industries.We have built our reputation on partnering with our clients and candidates to achieve the desired r...
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Key Skills

  • Loan Processing
  • Typing
  • Data Entry
  • Customer Service
  • Organizational skills
  • Basic Math
  • Computer Skills
  • Fraud
  • Microsoft Outlook
  • 10 Key Calculator
  • Fair Housing Regulations
  • Food Processing

About Company

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MMC provides professional services and workforce management services and solutions (both technical and non-technical) to public and private companies in addition to governmental organizations (Federal, State and Local) in the United States. Our Partners include major systems integrato ... View more

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