Threat Response Coordinator (Makati Site)
Threat Response Coordinator (Makati Site)
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1 Vacancy
Job Description
This position is more than just securityit is the lifeblood of the company. We are looking for someone looking to increase all his or her skills and make a real difference in security.
We are seeking awesome experienced people preferably with background in monitoring loss prevention emergency dispatch or alarm call centers to join our team.
We are looking for people who are interested in understanding the inner workings of surveillance monitoring including the duties of calling 911 Emergency operators in the US. Protecting our customers and giving the best protection available is our top priority.
Involves 40 hours of specialized training specifically designed around our own unique brand of security.
RESPONSIBILITIES:
- Using in-house technology you will review actual live events and determine the plan of action: address the subject contact 911 dispatch trigger a siren or call the homeowner.
- The main function of the position is to provide home monitoring via cameras and if necessary intervene to warn off trespassers and potential thieves.
- Core duty is to review any events that trigger our AI security systems on the perimeter of customers homes business and properties. If necessary you will contact the threat via 2-way audio in the customers perimeter contact 911 emergency or both to address the threat. Our system is designed to predict prevent and protect customer homes and businesses from crime by identifying threats and addressing them.
- Provide internal feedback as an advocate for customers in the company: Identify and escalate priority issues build processes to identify and avoid repeat mistakes/issues.
- Assist in providing feedback on internal processes for managing our central security station.
- Work with customer service teams and engineering to refine our system.
QUALIFICATIONS:
- College graduate of any 4-year course
- Strong Communication Skills
- Preferably a year of experience in security/law enforcement/emergency dispatch surveillance.
- Love of technology! - Proficient in relevant computer applications (i.e. web browsing applications email etc.)
- Type 35 WPM minimum.
- Be proficient in communicating in stressful situations. You will be trained and tested. Calling 911 in an emergency requires calmness and clarity of thought!
- Be comfortable using your voice! You will need to communicate with customers courteously 911 clearly and concisely and suspects firmly and confidently!
- We are looking for people who are curious by nature and willing to intervene and investigate situations without hesitation.
- Be able to work on various shifts and work overtime as needed.
- Willing to work onsite in Makati Metro Manila.
Earn as much as Php 40000!
All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin ethnicity age disability marital status or any other characteristic protected by law.
Genfinity as an Equal Opportunity Employer believes in each persons potential and well help you achieve yours.
All information will be kept confidential according to EEO guidelines.
Privacy Notice & Consent
We value your privacy. By submitting your information through this form you are applying for a position at Genfinity Philippines Inc. and voluntarily providing personal information including your name contact details and resume.
This information will be collected and processed solely for recruitment purposes including evaluating your qualifications verifying your background and contacting you about your application. Your personal data will be processed in accordance with the Data Privacy Act of 2012.
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By submitting this form I acknowledge that I have read and understood the above Privacy Notice and hereby give my free informed and voluntary consent to the collection and processing of my personal information by Genfinity Philippines Inc. for recruitment purposes.
Required Experience:
Manager
Employment Type
Full-Time
