SSO Site Partnership Manager
SSO Site Partnership Manager
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Job Description
Job Description Summary
As SSO (Study & Site Operations) Site Partnership Manager you will be responsible for enhancing collaboration with selected clinical trial sites which are considered key accounts for Novartis due to their high potential to contribute to the execution of the clinical trial portfolio.Furthermore you will focus on improving site performance across several dimensions especially by increasing patient recruitment accelerating study timelines ensuring efficient data flow and maintaining high data quality standards. By strengthening these partnerships you will help position Novartis as the preferred collaborator for clinical research initiatives.
This position is part of SSO Portfolio Team and reports directly into SSO Portfolio Team Lead.
#LI-Hybrid
Job Description
Major accountabilities:
In cooperation with study sites you will:
Be responsible for key account network within the country/extended country group (OPCs & satellite countries)
Define tailored engagement model with assigned sites according to local and structural needs of these sites
Prepare and implements Site Partnership Strategy Plans in cooperation with assigned accounts
Define measures of success for each site in scope (e.g. % increase in portfolio volume patient density start-up and contracting timelines)
Be single point of contact for all relevant stakeholders (e.g. departments heads investigators pharmacists clinic administration) across all therapeutic areas at assigned sites regarding all study overarching topics
Communicate Novartis standards & expectations for future collaboration
Support feasibility process in close cooperation with the SSO Feasibility Manager
Support and optimize early site engagement speed of site initiation readiness as well as achievement of committed patient numbers in the assigned sites
Analyze all information regarding the assigned sites to oversee all study activities and to survey sites strengths areas of improvement and capacities
Support sites to develop their network with other departments to improve study start-up patient management and recruitment
Support negotiation of study fees contracts contract templates and master templates as applicable
Within Novartis internally you will:
Optimize Novartis processes to simplify and speed up study start-up with focus on site set-up
Communicate knowledge regarding sites and the overarching topics to the organization and informs and advise relevant functions actively (e. g. site selections)
Closely collaborate with country/extended country group Study & Site Operations teams to align their approach/activities with the Account Management Strategy PlanClosely collaborates with country/extended country group Study & Site Operations teams to align their approach/activities with the Account Management Strategy Plan
Act as a single point of contact within the Novartis environment and direct cross-functional collaboration within the Study & Site Operations team (e.g. CPMs CTAs SSO Feasibility Managers Contracting Quality & Compliance) as well as the relevant medical/clinical functions (e. g. CRAM MA MSLs) and other Novartis departments (e. g. legal finance QA)
Minimum Requirements:
Minimum 5 years experience in clinical research in a role that oversees (project management) and/or with monitors clinical trials
Evident capabilities in leading cross-functional teams (without direct reports) in a matrix environment
Deep understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution
Thorough understanding of the international aspects of drug development processes including strong knowledge of international standards (GCP/ICH) health authorities (FDA/EMA) local/National Health
Demonstrated negotiation and conflict resolution skills both internal and external (site relationships)
Excellent communication skills strong influencing and presentation skills
Strong project management skills with demonstrated ability to problem-solving and mediating by complex issues
Full proficiency of English and Polish
Driving licence type B (in-country travel up to 25%)
Benefits and Rewards:
Read our handbook to learn about all the ways well help you thrive personally and professionally:Novartis Life Handbook
Commitment to Diversity and Inclusion / EEO:
Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve
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Skills Desired
Required Experience:
Manager
Employment Type
Full-Time
