Technical Support Specialist
Technical Support Specialist
Posted on :
24-08-2025
Employer Active
1 Vacancy
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Job Description
Job Description:
- Job Responsibilities:
- Provide technical support to clients by troubleshooting issues diagnosing problems and finding solutions.
- Install configure and maintain hardware and software systems.
- Assist in the implementation of new technology solutions.
- Collaborate with other team members to ensure seamless technical support for clients.
- Document and escalate technical issues as needed.
- Essential Qualifications:
- Bachelors degree in Computer Science Information Technology or related field.
- Proven experience in technical support or IT helpdesk roles.
- Strong knowledge of hardware software and networking systems.
- Excellent problem-solving and communication skills.
- Desired Experience:
- Minimum of 2 years of experience in a technical support role.
- Experience working in a fast-paced environment with a focus on customer satisfaction.
- Salary & Benefits:
- Minimum Salary: $65000
- Maximum Salary: $110000
- Currency: USD
- Benefits: Competitive salary 100 Satisfaction Guarantee opportunity for growth and development.
Skills : Troubleshooting Skills, Customer Service, Technical Knowledge (Hardware/Software), Communication Skills, Ticketing Systems (e.g., Zendesk), Time Management
Employment Type
Full Time
Key Skills
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