Account Manager (Healthcare Communications)
Account Manager (Healthcare Communications)
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Job Description
Working at Real Chemistry and in the healthcare industry isnt just a job for us. We got into this field for different reasons but we all stay for the same reason to uncover insights make meaningful connections infuse creativity and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2000 talented professionals and for the last 20 years has carved out its space at the intersection between healthcare marketing and communications data & AI and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaborationwe believe we are best together bring together experts from a wide range of disciplines collaborate without barriers under a single unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcareall with the intent to transform healthcare from what it is to what it should be. But we cant do it alone you in
Job Summary:
Real Chemistry is looking for an Account Manager to join our growing team!
Real Chemistry is looking for driven savvy game changers who are ready to dive into the trenches and make an immediate impact. We are currently seeking an Account Manager with client services experience in healthcare. The position offers a great opportunity for an individual with a passion for healthcare to work with leading clients in the pharmaceutical biotechnology medical devices and health IT fields.
This is a hybrid role based in any of our US officesincluding New York City Boston Chicago Carmel or San Franciscoor remotely within the US depending on team and business needs.
What Youll Do:
Responsible for exceptional client service and account management activities for 3-4 accounts
In collaboration with account associate senior management and project management staff drive flawless and timely project execution and high-touch client communications
Participates in development of clients marketing strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics scope and approach
Support overall account development resourcing fiscal performance and growth
Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials
Develop draft scope of works contracts presentations creative briefs PR and marketing materials and other internal/external communications
Ensure client feedback is gathered understood and addressed as appropriate across deliverables and internally
Document status and otherwise communicate need-to-know information to all project stakeholders to ensure progression along critical path
Sets meetings provides agendas and contact reports
Ability to run client calls or meetings independently
Manage account finances; must be able to track budget raise invoices and POs
This position is a perfect fit for you if:
Our Company values Best Together Impact-Obsessed Excellence Expected Evolve AlwaysandAccountability with an I really speak to you.
You are adaptable resilient and OK with adjusting your scope responsibilities and focus as we grow. When things change so do we. Were always evolving.
You are proactive driven and resourceful with strong prioritization skills and a desire to dive into the data.
You are highly organized self-starter able to work independently and under tight deadlines.
What You Should Have:
Highly organized with a mindfulness of deadlines the ability to manage multiple tasks based on priorities and a strong attention to detail
Independent thinker confident in taking ownership of assets and material development but a team player who enjoys collaboration
Professional presence performs with a sense of urgency and with a client service orientation
Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable
High energy able to effectively operate in fast-paced growing and evolving environment
Demonstrated strong work ethic with a track record of following through on client requests and with high-quality deliverables on schedule and on budget
Has good understanding of social media vehicles and is comfortable managing and drafting communications around them
Strong written and oral communication and presentations skills
Good management of Microsoft Office tools (PowerPoint Word Excel) particularly PowerPoint
Excellent business communication ability including informal/formal presentation and writing skills; this includes confident public speaking both internally and externally with clients vendors and affiliates
Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines
Able to communicate with managers when deadlines will not be met
Able to devise and articulate solutions to problems on an ongoing basis
Able to clearly communicate project updates scopes and recommendations to clients
Ability to develop project scopes and client and vendor contracts
Demonstrated experience with media monitoring research and taking on projects with limited supervision
BA or equivalent work experience required
Pay Range: $60000-$75000
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law compensation will be determined based on job-related non-discriminatory factors including but not limited to work experience skills certifications and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Workcertified; check out what our people shared about our culture and workplace on our Great Places to Work Profilehere.
Real Chemistry offers a comprehensive benefit program and perks including options for medical dental and vision plans a generous 401k match and flexible PTO. Other perks include student loan debt contributions mental wellness coaching and support and access to more than 13000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support Bright Horizons family support programs as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester . Learn more about our great benefits and perks at:
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive andequitablework environment where our employees feel empowered toleverageall they bring from their personal lived experience and professionalexpertise to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race color religion sex (including pregnancy) sexual orientation gender identity/expression ethnic or national origin age physical or mental disability genetic information marital information or any other characteristic protected by federal state or local employment discrimination laws where Real Chemistryoperates. Should yourequireaccommodationsthroughout the interview process please let your recruiter know.
*Notice: Real Chemistry and its affiliates names are being misused by scammers through messaging services fake websites and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.
Required Experience:
Manager
Employment Type
Full-Time
