Acceleration Center - Talent Delivery Team - Senior Associate
Acceleration Center - Talent Delivery Team - Senior Associate
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1 Vacancy
Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Human Capital (HC)Management Level
Senior AssociateJob Description & Summary
At PwC our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding offboarding payroll and benefits administration absence management employee record-keeping compliance with labour laws and regulations and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce.Those in human resource operations at PwC will focus on all areas of Human Resources and the business in executing Human Resources related transactions and administrative activities. You will be a primary HR point of contact in the resolution escalation or routing of inquiries as needed in line with HR protocols and guidelines as well as be part of a team of problem solvers that help solve complex business issues from strategy to execution.
Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isnt clear you ask questions and you use these moments as opportunities to grow.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives needs and feelings of others.
- Use a broad range of tools methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs) you step into a pivotal role focused on actively supporting various Acceleration Center services from Advisory to Assurance Tax and Business our innovative hubs youll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. Youll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
As part of the People Operations Senior team you are expected to manage staffing decisions and analyze utilization. As a Senior Associate you are expected to analyze complex problems mentor others and maintain top standards. You are expected to focus on building client relationships and developing a deeper understanding of the business context while managing and inspiring others to deliver quality work.
Responsibilities
- Manage staffing decisions and analyze utilization
- Analyze complex staffing issues
- Mentor and coach junior team members
- Uphold elevated standards in staffing deliverables
- Foster and maintain client relationships
- Gain a profound understanding of staffing context
- Lead and inspire team members to deliver quality work
What You Must Have
- Bachelors Degree
- 3 years of experience
- Oral and written proficiency in English required
What Sets You Apart
- Bachelors Degree preferred
- Reviewing resources availability and capacity
- Confirming engagement end dates and assignments
- Maintaining up-to-date staff schedules
- Participating in staffing calls
- Generating and reviewing utilization reports
- Analyzing and communicating trends and issues
- Improving resource utilization and workforce planning
- Helping staff understand policies and business processes
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Communication Confidential Information Handling Conflict Resolution Coordinating Staff Creativity Data Quality Documentation Administration Embracing Change Emotional Regulation Empathy Employee Data Management Employee Engagement Strategies Employee Life Cycle Employee Relations Employee Terminations HR Software Human Resources (HR) Metrics Human Resources (HR) Policies Human Resources (HR) Service Delivery Human Resources (HR) Shared Services Human Resources Assistance 11 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
septiembre 23 2025Required Experience:
Senior IC
Employment Type
Full-Time
