Quality & Continuous Improvement Specialist
Quality & Continuous Improvement Specialist
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Job Description
Location:
Jakarta Jakarta Raya IndonesiaJob ID:
R0095655Date Posted:
Company Name:
PT. HITACHI SAKTI ENERGY INDONESIAProfession (Job Category):
Quality ManagementJob Schedule:
Full timeRemote:
NoJob Description:
The opportunity:
The Quality and Continuous Improvement Manager for local BU Service effectively executes customer-facing quality activities and quick reaction to Customer Quality issues by running robust problem-solving initiatives (RCAs). Ensure alignment to Global or Hub Quality & CI strategies and adherence to relevant processes and tools.
How youll make an impact:
You will define and implement short- medium- and long-term strategic actions to improve Quality in the entire value chain manage global quality processes in the respective areas of responsibility as well as drives quality related certification activities internal or external audits to maintain the required quality management systems intact accountable for delivery of overall quality objectives and targets.
You will establish process performance indicators and ensure effective internal controls are in place to verify that processes continue to meet customer and stakeholder expectations analyze the process indicators continuously and take actions to address situations where process performance deviates from expectations and manage such deviations to the closure ensure full utilization of applicable systems for monitoring reporting and following up the process indicators.
You will implement deploy and maintain CI & Lean culture define and implement a structure includes governance to continuously generate prioritize and execute improvement ideas lead the deployment of Lean principles Six Sigma tools and continuous improvement methodologies across departments facilitate Kaizen events value stream mapping root cause analysis and other problem-solving activities track progress and impact of improvement initiatives and cost out results.
You will manage resolution of high-profile NCRs reported monitor and control customer interventions triggered by customer dissatisfaction protect and strengthen customer trust by effectively addressing the quality issues to eliminate or reduce their impacts and all corrective and preventive actions in place.
You will act as an advocate for the Customer by ensuring the Voice of Customer is represented within the local quality strategy represent the company in terms of Quality in front of the customer when needed ensure customer satisfaction by evaluating the risks problems and solutions from a quality and customer/stakeholder point of view manage local Quality & CI function including capability development work force management footprint and succession. The Quality and Continuous Improvement Manager in this function will report to the LSU Manager and functionally to the Hub Quality and Continuous Improvement Manager and the hiring manager for this role is the LSU Manager with support from the Hub Quality and Continuous Improvement Manager.
You will be responsible to ensure compliance with applicable external and internal regulations procedures and guidelines.
Your background:
You hold an Engineering degree.
Minimum 10 years of relevant experience & good exposure in Quality core tools.
Lean 6Sigma Green Belt or above () expert into: 8D Ishikawa 5W A3 TQM PDCA (be able to teach others).
ISO certification and Auditing& Quality Management Systems.
Performance Management and Analytics project & Site Quality Management (e.g. PMI) advanced Product Quality Planning (APQP)and Continuous Improvement Project Management.
Proficiency in advanced English.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
