Cloud Systems Engineer â Zscaler Focus
Cloud Systems Engineer â Zscaler Focus
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1 Vacancy
Job Description
Job description
Job Overview
KDCI Outsourcing is hiring a Cloud Systems Engineer with a strong focus on Zscaler solutions to support our U.S.-based client. This highly technical and client-facing role is ideal for professionals with proven experience in cloud security particularly in Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA). The role involves managing supporting and optimizing Zscaler deployments while collaborating with cross-functional teams to deliver secure compliant and high-performing cloud access solutions.
Job Responsibilities
Manage support and maintain Zscaler platforms (ZIA/ZPA) across enterprise environments
Troubleshoot and resolve Zscaler-related issues including access control policy enforcement and system performance
Monitor system health and maintain performance dashboards for client environments
Collaborate with security systems and network engineering teams to align policy and architecture
Ensure compliance with client-specific security standards and assist with audit preparation and reporting
Participate in client onboarding technical support calls and ongoing troubleshooting discussions
Maintain clear and up-to-date technical documentation and contribute to internal knowledge sharing resources
Job requirements
Job Requirements
Minimum of 4 years of experience in IT systems or cloud security engineering
Direct hands-on experience with Zscaler platforms including ZIA and/or ZPA
Strong understanding of cloud security architecture DNS filtering SSL inspection and SSO integration
Familiarity with SIEM tools identity and access management (e.g. Okta Azure AD) and proxy/firewall configurations
Excellent troubleshooting skills with a proactive solutions-oriented mindset
Strong verbal and written communication skills with the ability to work in a fast-paced client-driven environment
Preferred but not required: Zscaler certifications such as ZCCP-IA or ZCCP-PA
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Employment Type
Full-Time
