Property Operations Coordinator (Real-Estate) - 14225
Property Operations Coordinator (Real-Estate) - 14225
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1 Vacancy
Job Description
LOOKING FOR STELLAR TOP CANDIDATES
Position: Property Operations Coordinator
Working Hours: Full-Time Mon - Fri 8:00 am - 5:00 pm EDT - weekend coverage -flexible 4 hrs
Salary: USD 1100 per month (depending on exp and clients final offer)
Bonus Opportunity: Up to $150/month based on performance metrics
Search: Philippines
About the Role:
Thrives in a remote environment and excels at coordination and problem-solving. Will serve as the operational backbone of our property management team. This role is crucial for ensuring smooth day-to-day operations effective tenant communication and comprehensive support to our on-site Property Manager.
Role Responsibilities:
- Maintenance Management: Lead the maintenance process from start to finish including work order (WO) triage vendor/technician coordination tracking and ensuring timely completion.
- Tenant Relations & Concern Resolution: Proactively resolve tenant concerns and inquiries serving as a primary remote point of contact for residents.
- Proactive PM Support & On-Site Coordination: Provide comprehensive remote support to the on-site Property Manager. This involves coordinating all necessary on-site activities providing detailed instructions checklists and scheduling.
- Data Organization & Record Keeping: Maintain accurate maintenance records and property data within AppFolio ensuring meticulous organization.
- Rent Collection: Assist with timely rent collection processing including sending late notices and supporting collection efforts.
Detailed Roles and Functions:
- Coordinates all necessary on-site activities with the Property Manager providing detailed instructions checklists and scheduling.
- Creates assigns and tracks work orders through completion.
- Coordinates vendor scheduling for non-urgent repairs with tenants and contractors.
- Follows up with tenants and vendors to ensure satisfaction and quality of work.
- Manages vendor invoices and ensures payment approval.
- Is the primary remote communicator for move-in/move-out processes (letters scheduling checklist utility transfers).
- Maintains accurate maintenance records and property data in AppFolio.
- Ensures timely rent collection processing and assists with late notices and collection efforts.
- Proactively works to resolve tenant concerns and inquiries.
What You Bring (Key Strengths):
- Has at least 1-2 years of experience
- Proficiency with Appfolio or similar tools (training will be provided)
- Has experience using tools such as MS Office Suite Canva ChatGPT Gemini and other AI tools (would be a great plus)
- Exceptional organization skills.
- Strong proactive problem-solving abilities.
- Excellent detailed communication skills.
- A strong aptitude for administrative support in a remote setting.
- Proven ability to drive remote operational efficiency
NOTE: We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Required Experience:
IC
Employment Type
Full-Time
