Part-time Customer Service Specialist (Dutch & French) â Flexible & Hybrid
Part-time Customer Service Specialist (Dutch & French) â Flexible & Hybrid
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€ 13 - 16
1 Vacancy
Job Description
About the role
Join Foodello Fighting Food Waste One Order at a Time!
Are you passionate about delivering exceptional customer experiences and eager to join a fast-growing impact-driven start-up Foodello is seeking a Part-Time Customer Service Specialist who is a native Dutch speaker with a strong command of French to support our customers in the Netherlands and Belgium!
No prior experience No problem!If you have strong communication skills and a customer-first mindset well provide training to get you up to speed.
What youll be doing
- Answering customer inquiries via email chat and phone.
- Resolving customer issues by collaborating with internal teams warehouses and carriers.
- Helping improve customer service processes as we grow.
- Representing Foodellos mission and values in every interaction.
What we are looking for
- Fluent in Dutch (spoken and written)
- Strong command in French (reading and comfortable in customer contact using AI)
- Good English skills (our internal language)
- Strong problem-solving and communication skills
A customer-first attitude experience in customer service is a plus but not required
Why us
- Competitive hourly pay depending on experience (13.5 - 16 per hour)
- Training & development Well teach you everything you need to know!
- Hybrid work Work remotely or from our Amsterdam office
- Employee discounts Save on food while helping reduce waste!
- Growth potential Opportunity to expand into a larger role as we scale
Practicalities
This role is part-time & flexible 12-24 hours per week the hours and days are agreed well on time together. During vacation periods you may have the option to work up to 40 hours per week.
Fixed working day on Monday and other day(s) in consultation. Working hours between 9AM 5 PM (no evenings or weekends!)
Students and those seeking flexible schedules are welcome to apply!
If you have questions feel free to contact Karlijn Batstra at
About us
Demand and supply never perfectly match and that is why there is always too much food produced. Food waste is the price of certainty. Some of the excess food ends up in the trash rather than in a regular grocery store.
We Fiksuruoka/Foodello were born to fix this. First as one persons garage project now as a company of over 50 people working in several countries.
The amount grows every single day because when surplus items first find their way to us they next find their way to you at a very cheap price. You simply choose your favourites from our constantly changing selection and the products are delivered eco-friendly wherever you live.
Since our founding year in 2016 our mission has been simple: we rescue food from going to waste. We want to normalize the use of high-quality surplus food by making it easy and cheap to buy them.
That is why we at Fiksuruoka/Foodello come to work. Together with our customers and suppliers we have already saved 15 million kilograms of good food from going to waste.
We wont be needed when there is no longer any excess food produced in the world. But until then: if you wish to save food and money we welcome you to the online store of rescued food.
Foodello/Fiksuruoka
Save food. Save money.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
