Alumni Front Desk and Office Assistant - FWS

Working Title: Alumni Front Desk and Office Assistant - FWS

State Role Title:Institutional Employment/Federal Work Study

Position Type:Federal Work Study

Position Status: Part-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Constituent Engagement and Sustained Giving

Department: 100247 - Alumni Relations

Pay Rate:Hourly

Specify Range or Amount: $12.41

Is this a JMU only positionN/A

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionN/A

Beginning Review Date:08/27/2025

About JMU:

Located in the heart of Virginias beautiful Shenandoah Valley the city of Harrisonburg is approximately 120 miles from Washington D.C. and Richmond VA. With a population of just over 53000 Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students faculty and staff. The student body includes approximately 20000 undergraduate and 1900 graduate students with over 1000 full-time instructional faculty.

General Information:

The Office of Alumni Relations is seeking an outstanding student to assist with the event planning and execution needs of the office. The student assistant should have a desire to learn about major alumni events have great attention to detail effective time management skills and an interest in interacting with JMU alumni and donors.

The Alumni Events and Office Assistant must be available to work 9 hours per week (to be determined based on availability) between the hours of 8:00 a.m. - 5:00 p.m. Monday through Friday within the Leeolou Alumni Center. As an integral member of the Office of Alumni Relations Student Assistant Team the student will be required to work special events such as Homecoming Spring Reunions Alumni Awards and other ad hoc events as requested

Duties and Responsibilities:

Support the Alumni Office and Constituent Engagement by answering phones emails and assisting with walk-ins
Provide excellent customer service to constituents
Provide building support including locking/unlocking the space helping to set up the Great Room for events and keeping the space clean and tidy for visitors
Assist with creating and printing nametags
Assist with office mailings
Assist with event preparation and support for major events
Perform other duties as assigned

Qualifications:

Must qualify for Federal Work Study
Current JMU student
Must be enrolled in at least 6 credits
Attention to detail and commitment to accuracy
Interest in learning about Alumni Relations and the work of Constituent Engagement
Effective time management task organization and prioritization skills
Proficient in Microsoft Excel and Word
Able to carry 50 pounds
License to operate a motor vehicle
Excellent customer service
Event support and problem-solving capable of assisting with event logistics and resolving minor issues independently

Additional Posting Information:

Conditions of Employment:

Students must be degree-seeking students enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are a student with a disability and need assistance please contact the Office of Disability Services at or You may also visit the Office of Disability Services located in the Student Success Center Suite 1202 and they will be happy to assist you.