AI Engagement Manager
AI Engagement Manager
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$ 153600 - 286600
1 Vacancy
Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The Opportunity
Join our DevOps for Content revolution as we partner with global brands and agencies to transform their end-to-end creative workflows from ideation to activation to deliver AI-powered content services with speed scale and governance.
Through an AI-first experimentation approach and deep expertise in both first-party and third-party AI models we develop new applications platforms and scalable patterns that unlock the GenAI-powered Content Supply Chain. We function as a continuous product innovation enginefeeding repeatable customer solutions straight into the product roadmap to accelerate product-led growth.
As an AI Engagement Manager youre highly skilled at leading customer engagements identifying and documenting business use cases mapping them to Adobe solutions and driving fast time to measurable value. You are a hands-on product owner and customer leader at heart with expertise and experience in business consulting digital strategy agile pod-based software development enterprise software AI/ML cloud deployments and data integration. If you thrive in start-up environmentsscaling products from prototype to production pushing innovative research into real-world use cases and owning product & business outcomesyoull fit right in here!
What Youll Do:
Customer Leadership:
- Drive enterprise-scale creative and marketing operations transformations using Adobes Generative AI solutions as catalyst for organizational change
- Establish trusted advisor relationships with key customer collaborators by demonstrating deep expertise in generative Al applications and digital strategy aligned to the customers business and objectives
- Proactively handle customer issues and challenges developing mitigation strategies before they impact project success or customer happiness.
- Build trust confidence and advocacy for the project/program team
- Build executive communication cadences that showcase progress and value and maintain enthusiasm for GenAI transformation efforts within a governance framework
Product Leadership:
- Develop comprehensive GenAI and digital transformation strategies using Adobes generative Al technologies/first-party models and third-party models to solve complex business challenges for enterprise customers
- Collaborate with customer executives to define use cases build requirements and specifications for Forward Deployed Engineers and Architects lead solution configuration and deployment drive adoption and ensure business value realization.
- Facilitate workshops and strategic planning sessions to help customers identify high-impact opportunities for generative AI implementation
- Design scalable frameworks that integrate generative AI capabilities into customers existing technology ecosystems and workflows
- Create proof-of-concept implementations that demonstrate the transformative potential of first-party and third-party AI offerings
Value Realization and Adoption:
- Partner with C-suite executives to articulate vision establish success metrics and secure ongoing commitment for transformation initiatives
- Monitor implementation progress against business goals adjusting strategies to overcome adoption barriers and improve value realization
- Drive solution adoption through enablement sessions and demonstrations. Partner with Customer Success Managers and Enablement resources for comprehensive plans.
What You Bring
- 4-10 years experience (based on level) in business consulting digital strategy agile pod-based software development lifecycle enterprise software AI/ML cloud deployments and data integration.
- Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at creating a culture of customer-centricity among your team and your extended ecosystem.
- Proven track record of leading successful digital transformation initiatives for enterprise clients in multiple industries
- Have a product & human-centric approach be the intersection among business strategy design and technology.
- Passion for AI and understanding of Adobe Creative Cloud Express Firefly Firefly Services solutions and GenStudio for Performance Marketing for the creation of content.
- Knowledge of Adobe Experience Cloud solutions preferred
- Prior experience as Director of Creative Studio Operations or Agency is a plus.
- Experience leading projects in Agile Scrum and commanding knowledge of various project and process applications (i.e. SharePoint Jira Workfront Miro Confluence AI tools).
- Ability to be adaptable and flexible as a product offering and GTM evolves
- Exceptional communication skills with ability to translate technical concepts into business outcomes for executive audiences
- Strong analytical thinking with experience in quantifying business impact of technology investments
- Demonstrated ability to navigate complex organizational dynamics and drive consensus among diverse stakeholders
- Up to 30% customer related travel
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
Manager
Employment Type
Full-Time
