Infrastructure Engineer
Infrastructure Engineer
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Job Description
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Job Description Summary
About the Role
As an Infrastructure Engineer you will be responsible for the strategic implementation management and support of key infrastructure technologies that underpin the Service Stream group. Maintain quality and cost of all aspects of IT infrastructure while maintaining high levels of support across multiple streams. You will provide an escalation point for all IT Infrastructure aspects in resolving major infrastructure issues.
You will join a high-performing welcoming team based at our modern Head Office which offers a vibrant environment featuring a balcony BBQ area collaborative and quiet spaces and plenty of natural light.
Please note - this is a max term role for 6-12 months.
About the role
Your key responsibilities will include:
Demonstrates leadership through development and mentoring of IT support teams responsiveness to business needs and motivation of diverse cross-functional teams to achieve positive business results
Delivery of infrastructure services networks and applications with the view of maintaining capacity and availability
Develops and recommends policies and procedures with regards to data security and privacy
Manage allocated projects relating to business integration and office establishments. Liaise with the network telephony and other engineers/suppliers to ensure business and office integrations are run smoothly
Proactively lead service improvements of administrative tasks via automation and scripting
Participate in reviewing operational infrastructure requirements and providing recommendations as required
Makes timely sound decisions based on analysis & experience. Relies on extensive experience and good judgment to ensure that expectations are met and that business objectives are achieved
Manage relationships with Managed Service Providers including period reviews to ensure appropriate vendors are engaged
Performs cost control activities and monitors revenues and expenditures to assure sound fiscal control
Provide ongoing improvements to documentation of system configurations application installs and procedures etc.
Ensure all changes in the infrastructure and application environment are satisfactorily tested and implemented via the Change Management process. This should align with ITIL best practices and standards.
Provide assistance and guidance to the rest of team help pass on knowledge to junior members
Provide major incident support in accordance with the escalation procedures.
About you
Our ideal candidate will have:
10 years experience in Windows AdministrationSystem Management3rd Level Support.
Extensive experience working in large multi-site environments
3 years in leadership roles.
Proven track record with systems support & detailed knowledge of the Microsoft family of applications (Active Directory Group Policy IIS SQL Exchange SharePoint O365 Azure etc.)
Experience in virtualisation (ESX VMware and Hyper-V)
Experience with storage createmodifydelete LUNs fibre switch fabric knowledge.
Experience with AWS infrastructure environments VMC and EC2 RDS S3 FSx etc
Tertiary degree in Engineering/Computer Science or equivalent experience.
AWS certifications an advantage.
MCSA / MCSE / CCNA (or equivalent) certification an asset.
About us
Service Stream is an equal opportunity ASX-listed business that develops and operates Australias essential services networks across telecommunications utilities transport defence and social infrastructure industries.We keep communities connected.
Benefits of working with us include
Flexible working- All flexibility requests are genuinely considered. This position offers hybrid working.
Growth We are growing and there are opportunities for your career development across our business units.
Discounts- Access to hundreds of businesses such as Woolworths Air BNB The Iconic JB HI-FI Dan Murphys Bupa Health Care and Specsavers. We also offer access to novated leasing.
Paid leave- Parental cultural community service study corporate volunteering and purchased leave available.
Culture We are dedicated to fostering a workplace environment that values diversity and inclusion and we recognise and celebrate excellence throughout the year.
How to apply
Please submit your interest with the apply button where you will be directed to create a profile on our system. We celebrate diversity at Service Stream and would welcome applications from people who identify as Aboriginal and/or Torres Strait Islander people with a disability or neurodivergence and those from LGBTIQA Veteran or other diverse groups.
Applications will not be accepted via email. If you require any reasonable adjustments to the recruitment process please email .
Department
How to Apply
If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.
Employment Type
Full-Time
