Faculty Support Specialist

About the College

The Cornell SC Johnson College of Business is comprised of the universitys three accredited business schools: The Nolan School of Hotel Administration the Charles H. Dyson School of Applied Economics and Management and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate graduate and professional business programs creating a collaborative comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students.

Our Team

If you have a drive towards learning new skills and technology problem solving quick decision making analyzing and contributing to efficient processes and high levels of customer services that contribute to student success press apply! Our team of specialists provide seamless administrative assistance to faculty in contributing to the success of an engaging learning experience to our students across our three schools and multiple campuses in Ithaca and New York City. With guidance and coordination of the faculty our team employs strategies to effectively facilitate student success that supports educational programming across 2 different Bachelor programs 14 different MBA MPS MS MHA programs and 3 different PhD programs. Our role is constantly evolving as we navigate the changing landscape of education.

The Opportunity

Under limited direction and in a team-oriented environment the Faculty Support Specialist will provide broad administrative organizational and technical assistance to faculty specializing in the administrative needs around teaching research and travel support. These duties include but are not limited to:

• Provide instructional assistance as requested by faculty including course materials grade tracking set-up and maintenance of Canvas sites setting up Zoom meetings and webinars and distributing Qualtrics surveys.
• Coordination of class programs.
• Arranging all phases of travel for faculty and guest speakers for both domestic and international travel.
• Process print orders office supplies subscriptions and membership renewals.
• Knowledge of faculty accounts and budget tracking.
• Constantly evaluate work and make suggestions on efficiencies and process improvements.
• Backup other administrative assistants across the College as needed.

If you are a proactive administrative professional interested in providing support to our faculty we encourage you to apply with your resume and cover letter!

Required Qualifications

All candidates must include a resume and cover letter for full consideration for this opportunity.

• Associates Degree and 2-4 years of related professional experience or an equivalent combination of experience and education.
• Experience in handling confidential and sensitive information with utmost discretion and integrity.
• Demonstrated record of successfully providing exceptional customer service.
• Attentive listener with the knowledge of how to communicate with tact diplomacy and patience with a wide range of internal and external constituents.
• Experience that demonstrates initiative sound judgment creativity and resourceful solution-finding techniques when faced with a challenge.
• Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment.
• Excellent organizational techniques and the ability to work quickly and effectively under pressure use sound judgment in completing tasks that are urgent; balance conflicting priorities and make selections from a wide range of choices.
• Excellent written verbal and interpersonal skills. Must be flexible and receptive to new ideas and approaches.
• Accuracy in spelling grammar proofreading and attention to detail required.
• Experienced in Outlook Microsoft Word Excel Access and PowerPoint.

Rewards and Benefits

• This position is based in Ithaca NY and is fully onsite.
• Faculty support specialist roles within The Nolan School of Hotel Administration and the Samuel Curtis Johnson Graduate School of Management enjoy endowed benefits; those within the Charles H. Dyson School of Applied Economics and Management enjoy contract college benefits.
• Cornell receives national recognition as an award-winning workplace for our health wellbeing sustainability and diversity initiatives.
• Our benefits programs include comprehensive health care options generous retirement contributions access to wellness programs and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: this link to learn more about the Total Rewards of Working at Cornell: leave provisions include health and personal leave three weeks of vacation and 13 holidays: Martin Luther King Jr. Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving and the day after and an end of the year winter break from December 25-January 1.
• Cornells impressive educational benefits include tuition-free Extramural Study and Employee Degree Program tuition aid for external education and Cornell Childrens Tuition Assistance Program.

No visa sponsorship or relocation assistance is available for this position.

Cornell is an equal opportunity employer. For more information click here.

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