Client Onboarding Analyst
Client Onboarding Analyst
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Job Description
Organization Description
The Corporate & Investment Bank is a global leader across investment banking wholesale payments markets and securities services. The worlds most important corporations governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice raise capital manage risk and extend liquidity in markets around the world.
Employer Description
J.P. Morgan is a global leader in financial services providing strategic advice and products to the worlds most prominent corporations governments wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable accordance with applicable law we make reasonable accommodations for applicants and employees religious practices and beliefs as well as any mental health or physical disability needs.
Job Description
The Generalist Client Onboarding Manager is a client facing role who will act as a Project Manager for the implementation of JPMorgan products including bank accounts payments and collections solutions bank statements etc.
In this role you will work closely with clients Sales Product Operations and Client Service to enhance global client satisfaction through seamless delivery of treasury solutions using robust tools and proven methodology expert consultation and client advocacy. Be seen as an innovative passionate and proactive partner in delivering a seamless end to end client experience.
The candidate must be able to coordinate multi-disciplinary internal and client teams in order to understand client requirements and to deliver the implementation of new business wins efficiently and on-time; must be able to recognize issues and their severity escalate to appropriate individuals/functions and own those that are appropriate. This role will handle multiple deals/projects concurrently that may have competing priorities resources and timelines. Must work independently with minimal supervision as well as partner with the larger project deal team.
Roles and Responsibilities
* Host scoping meetings with the client to ensure product and technical requirements are understood and satisfied in accordance with the clients business and technical needs as well as the firms capabilities
* Lead recurring project status meetings via conference
*Use tracking tools and systems to document current project status issues and risks for all active projects
* Serve as an effective point of escalation on behalf of client
* Support client during production migration and production verification; coordinate with production teams to ensure all components are successfully migrated and provide timely status updates to the client and project team
*Lead the change with innovative solutions using programming languages such as Python Selenium etc.
Qualifications
* Fluent written and spoken in English language (mandatory)
* Excellent verbal and written communication skills to both clients and internal partners
* University degree (graduated or in progress)
* Project Management experience (preferred)
* Client facing experience (preferred)
* Cash Management and Treasury knowledge (preferred)
* Experience in programming (preferred)
Benefits
If you join the company you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below youll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
* Flexible work arrangementsand work tools to ensure a great experience.
* Generous vacation exam and parental leave.
* Support for parents including Family Network that provides support to parents and caregivers Lactation room on premise and Paid Day Care for your children up to 6-years-old.
* Medical coverage for you and your family including domestic partners.
* Employee Assistance Program which providespersonal and confidential advisory on psychological financial and legal matters.
* Wellness programs e.g. Yoga stretching and mindfulnessclasses delivered on premises.
* Languageclasses mentorshipprograms and customized trainings.
* Platform for employee discounts in Buenos Aires.
* Many others that will be presented to you if you join the team. More info can be found here: Experience:
IC
Employment Type
Full-Time
Key Skills
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