Technical Consultant (f/m/d)
Technical Consultant (f/m/d)
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Job Description
Were looking for a passionate German-speaking Technical Consultant to join our Vienna team! Youll focus on project-based work across various accounts becoming an expert on the Adverity platform. If you have a digital marketing background and enjoy simplifying complex customer needs then this is an ideal position for you.
This is a full-time hybrid role based at our headquarters in Vienna office where wed love to see you 12 times per week.
Some of the things youll work on:
- Act as the primary technical advisor for our customers on all aspects of the Adverity platform including solution architecture and feature usage.
- Lead the technical onboarding of new clients by configuring data connectors writing SQL queries developing Python scripts and integrating third-party APIs.
- Provide deployment advisory services and best practice recommendations for data pipelines transformations and platform configurations .
- Take a consultative approach to ensure customers get the most out of our platform translating complex technical requirements into effective solutions.
- Monitor and measure customer engagement to gather feedback and suggest product and service improvements.
- Collaborate with the Account Management team to support upselling and expansion opportunities through technical product demonstrations.
- Contribute to our teams knowledge-sharing culture by organising and participating in regular technical sessions.
Were excited if you have:
- 23 years of relevant work experience in a SaaS data integration or digital marketing technology environment (e.g. media agency or tech company).
- Proven experience in technically onboarding and training clients on software platforms with a strong IT affinity analytical skills and a problem-solving mindset.
- Hands-on proficiency with advanced Excel skills and KPI reporting as well as experience in digital marketing reporting.
- A good understanding of digital marketing or advertising data and analytics (e.g. performance metrics campaign data).
- Experience with upselling or supporting account teams from a technical perspective.
- A customer-focused team player with empathy a positive attitude and excellent communication organisation and time-management skills.
- Fluency in both English and German is a must for this role.
Why youll love it here:
- Flexible working hours and home-office
- Internal shares program (EDPP)
- Lunch allowance for our in-house restaurant
- Ergonomic workspace and cutting edge technology
- Budget for job relevant training
- Regular team events (also remote)
- Modern and stylish office in the heart of Vienna
- Sustainable merch for all employees
- Adverity Social Responsibility Days (2 days paid off)
Are you ready to apply
If this position is filled in Vienna the minimum yearly salary denoted for legal reasons and according to the collective agreement (IT KV) is 44450. We offer competitive salaries depending on your qualifications and experience.
Apply now if you are ready to revolutionize the way businesses work with marketing data. We look forward to meeting you!
Required Experience:
Contract
Employment Type
Full-Time
