Training Manager - Light Commercial Solutions
Training Manager - Light Commercial Solutions
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 90263 - 157959
1 Vacancy
Job Description
Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do. For more information visit follow Carrier on social media at @Carrier.
Carrier Corporation is seeking a proactive and experiencedTraining Managerto lead the development of technical and professional training programs across our Light Commercial business. This role is critical in ensuring our channel partners are equipped with the knowledge and skills needed to support our products services and customer experience standards.
About this Role:
The Training Manager Light Commercial Solutions is responsible for leading the strategy and of development of training content and programs for Light Commercial solutions to a multi- faceted customer base. This role will work closely with product managers and application engineers as well as the Residential and Commercial training teams to provide best in class customer experience and training support to our channel partners.
Success will require the ability to work collaboratively with internal teams as well as 3rd party vendors and the ability to turn technical and sometimes complex HVAC information into engaging easy to understand content. A customer focused mindset that is continuously learning seeking feedback and channel input is essential for success
This highly visible role will also require strong communication skills and the ability to tailor the message as appropriate for the target audience.
Key Responsibilities:
Training Strategy & Program Development
- Design and implement training programs for contractors distributors and service technicians.
- Develop curriculum for HVAC systems controls diagnostics and install best practices.
- Align training initiatives with business goals product launches and regulatory requirements.
- Work collaboratively with the product managers and application engineers ensuring integrity of content and timely delivery of training courses.
- Work collaboratively with the residential and commercial training teams to develop best in class training courses experience and learning platforms.
- Lead Carrier Commercial Experts program including evaluating processes materials and supporting programs to ensure
Delivery & Facilitation
- Coordinate in-person and virtual training sessions
- Manage LMS platforms and digital content delivery tools.
- Ensure training materials are current engaging and technically accurate.
Stakeholder Collaboration
- Partner with Product Management Engineering and Marketing to ensure training supports product positioning and technical accuracy.
Measurement & Continuous Improvement
- Track training effectiveness through assessments feedback and performance metrics.
- Continuously improve programs based on learner feedback and evolving business needs.
Required Qualifications:
- Bachelors degree
- 5 years of experience in technical training in HVAC and/or building systems
- Ability to travel up to 30% for training delivery and partner engagement
Preferred Skills:
- Strong presentation facilitation and instructional design skills.
- Familiarity with adult learning principles and digital training platforms
- Experience with Carrier products and systems.
- Certification in instructional design or technical training (e.g. CPTD HVAC Excellence).
RSRCAR
#LI-hybrid
Pay Range:
$90263 - $157959 AnnuallyCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
Job Applicants Privacy Notice:
Click on this link to read the Job Applicants Privacy Notice
Required Experience:
Manager
Employment Type
Full-Time
