PAH Alliance Executive ( Product Executive )
PAH Alliance Executive ( Product Executive )
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Job Description
Job Description
Job Description:
Works in close collaboration with Franchise Lead and Cross-functional teams in understanding the healthcare environment of Pulmonary Arterial Hypertension (PAH) translating customer insights developing a territory business plan and building a strong partnership with PAH centers by offering innovative solutions in order to achieve the best standard of care for improving lives of PAH patients. Multi-stakeholders engagement with healthcare professional team at PAH centers is required as well as collaboration with cross functional teams to deliver key initiative particularly to maximize access to treatment with patients.
Responsible to build and ensure the implementation of robust territory & account business plans to address key pain points in the PAH patient journey and to meet business goals and objectives e.g. sales target market share growth effective call plan etc. for assigned territory of government hospital and private hospitals
Major Accountabilities:
Territory Analysis and Planning:
Has a deep understanding of PAH patient journey Key customers (Physician and Nurses) external environment and competitors of responsible territory
Identifies the pain points and unmet needs in the PAH patient journey at account level and partner with cross functional teams on the development design and implementation of the solutions that will address their pain points to improve patient experiences and accelerate access to treatment
Develops a territory & account business plan to identify opportunities and to ensure the achievement of business objectives e.g. listing plan sales targets
Data-Driven Analysis and Planning:
Collaborates with cross functional team e.g. SFE Digital and Data Analytic Team to analyze both internal and external data to support business planning and implementation
Gains a holistic understanding of customers through capturing accurate and consistent data on customer behaviors preferences and needs to drive enhancement of the overall customer experience / journey
Business Execution:
Develops deep specialist product and disease state knowledge in a specific therapeutic area and leverages this to support sound clinical discussions with target HCPs
Implements a territory and account business plan to achieve assigned targets (both sales & qualitative)
Coordinates with Franchise Lead and relevant Cross functional team to deploy approved promotional materials and activities; coordinates direct promotion programs Financial Patient Program Execution Patient routine risk evaluation Nurse Collaboration activities Partnering with PAH Center of Excellence to excel initiatives at account level
Complete product listing process in hospital with identified PAH centers
Update customer database and target segmentation continuously
Executes effective call plans by developing individualized and orchestrating the Omni-channel Customer Engagement (OCE) plan for target customers aligned with each customers unique needs and preferences
Display professional engagement during interaction with customers and bring better health outcomes for HCPs and PAH patients
Tracking and Monitoring:
Successfully complete all training requirements including product examinations
Tracks and monitors business plan implementation and objectives e.g. sales target market share growth budget management (monthly quarterly and YTD) and prepares sales forecasting / planning
Maintain accurate customer call records and ensure all data entered into Veeva system
Reporting in timely & accurate manner.
Ethics and Compliance:
Works within Integrity & ensures all processes are done in compliant with companys medical-legal and compliance framework / SOP and ensures those around him/her do the same
Required Qualifications:
Education: Bachelors Degree in Pharmacy Science or related field
Languages: Fair command of English communication
Required Experience and Skills:
Preferable at least 2 years of relevant experience in sales/customer-facing with preference in the healthcare/pharmaceutical industry
Experience in cardiology pulmonology or rare disease business is preferred
Be able to travel country work after hours and occasional weekend work
Be able to understand customer needs and gaps with strong customer focus
Experience within the pharma industry in identifying patient journey implementing customer solutions and digital innovation to address pain points and leading better healthcare outcomes are preferable
Strong and proactive business result focus and proven ability to provide insights that increase business growth
Positive attitude with growth mindset speak-up and constructive feedback
Proven team player and able to work with all cross-functional teams
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Search Firm Representatives Please Read Carefully
Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
RemoteShift:
Valid Driving License:
Hazardous Material(s):
Required Skills:
Account Planning Account Planning Adaptability Business Management Business Planning Business Planning and Control System (BPCS) Business Reviews Cardiology Customer Engagement Customer Feedback Management Customer Value Management Hospital Sales Interpersonal Relationships Lead Generation Market Analysis Market Share Analysis Pharmaceutical Sales Training Sales Calls Sales Forecasting Sales Metrics Sales Pipeline Management Sales Presentations Sales Process Management Sales Territory Management Sales Training 1 morePreferred Skills:
Job Posting End Date:
08/24/2025*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Employment Type
Full-Time
