Director, GTM Manager Enablement
Director, GTM Manager Enablement
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Job Description
At Mimecast were redefining cybersecurity and leading the charge in human risk management. We protect businesses from evolving threats and youll be at the forefront. Every customer our Sales team brings on board builds something bigger - for them for us for our communities and for your career. Simply put - when we grow you grow. Your career path Its yours to shape. Clear progression and chances to lead specialize or pivot - you decide whats next. Here success is about your progress your influence your impact.
Mimecast is hiring a Director to lead our GTM Manager Enablement strategy. This newly created role owns the multi-year vision roadmap and execution for upskilling our front-line sales (and adjacent GTM) managers globally. You will build and lead a high-performance program integrate AI and agentic capabilities into manager workflows at scale and partner with executive stakeholders to drive measurable improvements in forecast accuracy pipeline health productivity and team performance. This role is pivotal in advancing our enablement maturity during a critical phase of business transformation.
What Youll Do
Strategy and Portfolio Ownership
Define and own the enterprise strategy for front-line manager effectiveness across Sales (and where relevant Customer Success) aligned to CCRO priorities and annual operating plans.
Establish a manager capability model maturity roadmap and operating rhythm (e.g. coaching cadence pipeline/forecast reviews performance management change leadership).
Build a multi-year program portfolio that integrates onboarding continuous development and role-based progression for managers at scale.
Executive and Cross-Functional Leadership
Partner with senior leaders (Sales CS Marketing Product HR/People RevOps) to align on competencies success metrics and change plans; chair a cross-functional steering committee to govern priorities and adoption.
Serve as a trusted advisor to VP stakeholders; translate business strategy into enablement plans and influence decisions through data-driven insights.
AI Strategy and Agentic Enablement at Scale
Architect and govern the AI/agentic roadmap for manager enablement (e.g. coaching copilots intelligent prompts content retrieval action recommendations) ensuring security privacy and efficacy.
Operationalize AI inside manager workflows with clear use cases adoption plans measurement and continuous improvement loops.
Learning Architecture Content and Delivery Ecosystem
Set the learning architecture and content governance for manager enablement (playbooks toolkits job aids role-practice e-learning on-demand resources).
Orchestrate scaled delivery through blended modalities (in-person virtual on-demand cohort-based) leveraging internal team field leaders and vendors. Personally facilitate select executive or strategic sessions.
Outcomes Analytics and ROI
Define and own KPIs that link manager effectiveness to business results (e.g. forecast accuracy stage conversion deal velocity attainment new manager time-to-productivity retention/engagement coaching quality).
Build executive dashboards run A/B pilots and communicate outcomes/ROI; adjust portfolio based on leading and lagging indicators.
Change Leadership and Field Adoption
Lead enterprise change plans for new processes tools and methodologies; drive adoption through enablement communications and manager community-of-practice.
Integrate programs into field operating rhythms (QBRs pipeline/forecast reviews inspection standards) for sustained behavior change.
What You Bring
10 years of SaaS experience with a blend of sales leadership and enablement leadership; 46 years building and leading teams that deliver enterprise-scale programs.
Proven success designing and owning global manager enablement strategies that drive measurable improvements in sales performance (e.g. forecast accuracy win rates productivity pipeline health).
Deep expertise in front-line sales manager development: coaching systems performance management leader-led enablement change leadership and operational rigor.
Demonstrated experience integrating generative AI and agentic workflows into field execution; ability to set governance and measure impact at scale.
Executive presence and advisory capability with VP/SVP/CRO stakeholders; strong facilitation communication and stakeholder management skills.
Data fluency and ROI orientation: able to instrument programs analyze outcomes and pivot portfolio based on insights.
Mastery of enablement tech stack (LMS/LXP content management SEP/conversation intelligence analytics/BI); familiarity with HRIS/people analytics a plus.
Experience leading change through significant organizational or go-to-market transformation.
Preferred: Coaching or change certifications (e.g. ICF Prosci) expertise with enterprise sales methodologies and inspection standards global enablement experience.
How Well Measure Success
Improved manager effectiveness and coaching quality (measured through inspection manager 360s and conversation intelligence).
Hard business outcomes tied to manager capability (forecast accuracy stage conversion win rate attainment ramp time).
Adoption and sustained use of AI/agentic tools in manager workflows with clear productivity or quality gains.
Scaled repeatable operating rhythms embedded in the field (pipeline/forecast reviews performance management cadence).
Team health and development stakeholder satisfaction (VP) and program ROI against budget.
Travel: Occasional travel for leadership meetings field sessions and key program launches.
The base salary range for this position is $96K - $144K base benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for incentive plans and other related benefits. Our salary ranges are determined by role level and location. These factors and individual capabilities will also determine the individual pay offered.
DEI Statement
Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.
Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.
Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.
Required Experience:
Director
Employment Type
Full-Time
