Account Receivable Specialist
Account Receivable Specialist
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Job Description
Are you a detail-driven solutions-oriented problem solver whos not just great with numbersbut passionate about owning the processes that drive financial success As an Accounts Receivable Specialist with Sprague youll be at the heart of our cash flow strategy using smart tools and fresh thinking to streamline operations solve problems and deliver results. If youre driven by accountability energized by innovation and ready to grow your career in a fast-paced collaborative environmentwe want to hear from you.
At Sprague were not just managing pests and collecting invoiceswere building smarter systems enhancing customer experiences and driving innovation across our financial operations. Were looking for an Accounts Receivable Specialist whos ready to bring curiosity tech fluency and a continuous improvement mindset to a fast-paced collaborative environment.
What Youll Do
- Leverage data and technology platforms to uncover insights and drive smarter AR strategies
- Collaborate cross-functionally to ensure timely invoice collection and resolution
- Analyze datasets to identify trends reduce DSO and enhance cash application efficiency
- Champion process improvements with a forward-thinking preventative mindset
What You Bring
- 2 years in AR customer service or financial reporting
- Strong communication skills and a knack for navigating complex customer interactions
- Experience with third-party billing platforms (e.g. Service Channel Corrigo Textura)
- Analytical mindset with the ability to synthesize data and propose actionable solutions
- Tech-savvy and adaptableready to learn new systems and drive digital transformation
Why Youll Love It Here
- A culture that values innovation ownership and continuous learning
- Opportunities to shape processes and make a measurable impact
- Supportive team environment with room to grow your career
- Competitive compensation $25-30/hr plus incentives
- Outstanding Benefits including:
- Health Vision Dental Insurance within 30 days of hire
- 401K after 1 year with 100% match up to 3% plus 50% match up to 6%
- Paid time off: Personal time available day 1 holiday and vacation time after 90 days
- Childcare assistance and college savings plan
Ready to Make a Difference
Apply now and help us redefine whats possible in accounts receivable. Lets build the future of financetogether.
Must haves for this job:
- High school diploma or equivalent
- Valid drivers license and satisfactory motor vehicle record
- Attention to detail and high standards of work quality
- Hunger for knowledge and professional development
- Competitive approach to both individual and team performance
Nice to haves for this job:
- Associates or Bachelors degree in Accounting Finance Data & Information Systems or a related field
- 2 years experience in accounts receivable customer service or financial reporting role
- Proficiency in accounting software (e.g. Sage SAP Oracle) and Microsoft Excel
- Expertise in third party billing applications such as (but not limited to): Service Channel Arriba FMPilot Corriga JLL Textura etc.
Pre-Hire Screening Requirements:
- 5 years satisfactory driving record
- Criminal Background Check: Federal State County
- Satisfactory credit check
- Employment and Education verification
- 5-Panel Drug Screen (where permitted)
All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.
Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin disability veteran status or any other characteristics protected by law. We are a drug and smoke-free environment.
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Detailed job description:
Position Title: Accounts Receivable Specialist
Department: Accounting
Reports To: Order-to-Cash Manager
FLSA Status: Non-Exempt
EEOC Class: Professionals
Salary: $30 - $35/hour plus incentives
Position Summary:
The primary responsibility of the Accounts Receivable (AR) Specialist is to ensure the timely collection of outstanding invoice receivables while proactively maintaining positive customer relationships with clear timely and concise communication. The AR Specialist will make outbound contact with clients to ensure timely receipt of invoices update client contact information leveraging current and future technology solutions with enthusiasm and a continuous improvement mindset.
Essential Duties & Responsibilities:
- Conduct accounts receivable activities including making outbound collection calls resending invoices escalating payment issues to managers documenting activities and agreements
- Contact clients by phone email or online portal to inquire about overdue payments credit balances or missing purchase orders
- Proactively supports the sales team with new customer set up
- Help clients understand their bills navigate the customer portal and process payments
- Provide customer service regarding collection issues process customer refunds and account adjustments when necessary
- Collect payment information inputting payments into online portal and providing receipt of payment to the customer by their preferred communication method
- Handle questions or complaints from clients managers and back-office support teams
- Research customers requests to uncover all potential needs and concerns then determine appropriate action
- Escalate problems to operations managers or back-office support teams as appropriate
- Address client refunds write offs and credit memos timely
- Review unapplied cash reports frequently and collaborate across the organization to apply cash timely and accurately
- Other duties as assigned
Job Requirements:
- HS diploma or equivalent
- 2 years experience in accounts receivable customer service or financial reporting role
- Communicate effectively verbally and in writing with customers peers and managers
- Navigate conflict recommend options and facilitate solutions that best serve the customer and the companys objectives and values
- Expertise in third party billing applications such as (but not limited to): Service Channel Arriba FMPilot Corriga JLL Textura etc.
- Ability to manage multiple datasets validate completeness and accuracy of system reports think critically and analyze data to provide relevant business insights and provide ideas for meaningful cross-departmental process improvement suggestions
- Set priorities and manage time to accomplish work goals according to quality standards and deadlines
- Adapt quickly and work effectively in a fast-paced office environment
- Perform effectively with minimal direction self-direct work and escalate problems to manager where appropriate
- Use independent judgment to handle customer issues efficiently and in accordance with company policies and guiding principles
- Attention to detail and ability to recognize and correct errors and inconsistencies timely and accurately
- Proficiency in computer software and systems including but not limited to Microsoft Office (Word Excel Outlook) billing systems and web-based portals; ability to learn new software quickly
- Ability to pass background screening requirements including identity education credit and criminal history checks
Preferred Qualifications
- Prior experience using Alteryx UiPath Visio ZenDesk and/or PestPac
- Associates or Bachelors degree in Accounting Finance or related field preferred
- 2 years of experience in accounts receivable or general accounting
- Proficiency in accounting software (e.g. Sage SAP Oracle) and Microsoft Excel
- Strong attention to detail and organizational skills proficient with project management and solutions-oriented mindset
- Excellent communication and customer service abilities
- Ability to work independently and manage multiple priorities simultaneously
Physical Requirements:
Long periods of stationary work working on a computer moving between various work areas going up and down stairs talking on the phone working with office/computer equipment and sitting at desk or table while listening talking and taking notes.
Disclaimer:
W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.
Equal Employment Opportunity:
Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin disability veteran status or any other characteristics protected by law. We are a drug and smoke-free environment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
