Assistant Manager, Training, IAG SS

As a Product and Sales Trainer in the Distribution Talent Centre you will build and strengthen rapport with stakeholders (e.g. Channel Heads Sales Managers and Advisers) to appreciate training needs communicate training standards and expectations and facilitate the transfer of classroom learning to the workplace.

• Design develop and deliver training programs to meet the training needs of our sales force using different methodologies.
• Design competency assessment tools for competency-based learning
• Evaluate the overall effectiveness of training interventions
• Ensure assigned training programs comply with company/industry requirements through regular reviews and revisions of training material
• Develop and deliver ad-hoc training programs and E-Learning modules to support business objectives
• Manage and execute all levels of distribution training which includes new hires induction sales/soft skills product and sales advisory process training
• Build and strengthen rapport with stakeholders to appreciate training needs communicate training standards and expectations and facilitate transfer of classroom learning to the workplace
• Collaborate with relevant parties from other departments to drive existing and ad-hoc training initiatives to achieve business objectives
• Monitor and measure training KPI (Key Performance Indicators)
• Maintain professional and technical knowledge by attending professional development workshops reviewing training-related publications establishing networks benchmarking best practices and participating in professional societies
• Any other projects or tasks as assigned

You should have the following to be successful in the role:

• A degree in any discipline
• CMFAS M5 M9 M9A Certificate in Health Insurance is required.
• An Advanced Certificate in Training & Assessment is preferred
• Minimum 3 years of relevant sales experience and/or 3 years of training experience in the financial services industry
• Experience in developing and delivering the full spectrum of financial planning and sales training programs will be advantageous.
• Experienced in selling/training life insurance health insurance and wealth management solutions and working with mass affluent or High NetWorth clients
• Collaborative individual with strong communication and interpersonal skills
• Proficient in Microsoft Office tools (PowerPoint Word Excel) and web-authoring tools such as Canva.
• Experience using a Learning Management System (LMS) and creating online content with eLearning authoring tools will be an advantage.
• Self-motivated team player and able to manage timelines independently.