Key Responsibilities
Client Artwork Management
- Oversee and maintain artwork files within the clients artwork management system ensuring accuracy consistency and compliance with specifications.
- Upload organize and track artwork assets throughout the project lifecycle.
- Ensure all artwork files are correctly tagged categorized and archived.
- Troubleshoot and resolve any artwork-related issues within the DAM system.
- Provide training and support to both internal and external teams on workflow system usage.
- Enforce adherence to client-specific style guides to maintain brand consistency.
- Apply and review brand guidelines to ensure accuracy and consistency across packaging
Studio Liaison
- Serve as the primary point of contact between the client and the SGS internal studio.
- Clearly communicate project requirements timelines and feedback to all stakeholders.
- Monitor project progress and ensure all deadlines are met.
- Coordinate artwork approvals and revisions facilitating a smooth workflow.
- Resolve any issues that arise during the artwork production process.
- Provide regular project status updates to the internally and to clients EPL team and business.
- Organize and lead client meetings and presentations.
Project Management
- Develop and maintain project plans schedules and budgets.
- Prioritize and manage multiple projects simultaneously.
- Identify and mitigate project risks to ensure smooth execution.
- Ensure all deliverables meet quality standards before final submission.
- Utilize project management tools to track progress and communicate with stakeholders.
- Maintain detailed project documentation for reference and reporting.
Quality Assurance & Compliance
- Ensure packaging layouts align with brand guidelines through careful implementation and review.
- Serve as the clients brand guardian ensuring global consistency in artwork production.
- Capture and manage a repository of client nuances brand assets and standard processes.
- Oversee daily system reviews to ensure accuracy in project execution.
- Verify all technical specifications and supplied data align with project requirements.
- Ensure order entries are complete and concise before production begins.
Collaboration & Leadership
- Share insights on client preferences and workflows to maintain consistency across the SGS production network.
- Lead pre-production meetings.
- Collaborate with internal teams to optimize workflow efficiency.
- Exhibit a strong problem-solving mindset and sense of urgency in issue resolution.
Reporting & Process Optimization
- Maintain CRM data ensuring all project updates are accurately recorded.
- Provide weekly status reports to both internal and external stakeholders.
- Support audit processes manufacturer reviews and distribution tracking.
- Stay updated on pricing matrices and workflow adjustments in the CRM system.
- Contribute to process improvement initiatives to drive operational excellence.
Qualifications
Required:
- Bachelors degree in a relevant field or equivalent experience.
- 5 years of experience in project management artwork production or a related field.
- Strong understanding of artwork production processes and workflows.
- Excellent communication and interpersonal skills.
- Fluency in English and Mandarin Chinese (both written and verbal).
- Proficiency in project management software and tools.
- Strong organizational and time-management
- Ability to thrive in a fast-paced environment while managing multiple priorities.
- Strong problem-solving and customer service
Preferred:
- Experience in packaging printing or consumer healthcare industries.
- Knowledge of Adobe Creative Suite.
- Skilled in redlining with exceptional attention to detail.
- PMP certification or equivalent project management credentials.
- Fluency in other APAC languages is a plus.
This position requires frequent visits to the clients office which is located on Loushanguan Road or Caohejing Shanghai China.
Required Experience:
IC