drjobs Orthopaedic Triage Nurse - Hybrid

Orthopaedic Triage Nurse - Hybrid

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1 Vacancy
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Job Location drjobs

West Des Moines, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a Triage nurse to join our team to assist patients via the phone with concerns related to their orthopaedic journey specifically in the intake and/or post-procedure follow up care. After on-site training this role is a full-time hybrid position where you will work from home 4 days a week and 1 day a week in office. Support for providers and patient care will primarily be handled via phone conversations with patients and physician care office day should provide opportunity to build a working relationship with providers and their care teams.

As a Triage Nurse you will provide clinical advice to our patients relating to the orthopedic care they received in office and/or during a procedure. You will be part of a larger subspecialized triage team and provide support for each other when needed. You will work remotely in a HIPAA Compliant space within your home 4 days a week and 1 day a week in office with provided equipment (utilizing your existing internet connection). You will be an important part of a care team assisting with providing timely response to patient questions and care.

Heres What You Can Expect

  • Providing high-quality clinical advice to patients via the phone by listening taking quality notes documenting in the EHR and collaborating on patient care.
  • You will be on the phone for extended periods of time which may seem unnatural; you will regularly and accurately document in a patients chart relating to any communication to the patient and the care team.
  • A fast-paced specialized environment of supporting patient care by communicating with the provider team of Physicians and Physician Assistants via electronic medical record system secure messenger systems and/or phone to ensure appropriate clinical advice is given based on current protocols.

What Were Looking For

  • Ability to prioritize and quickly shift gears to ensure patient concerns related to pre and post-procedure care are handled in a timely fashion.
  • Experience working in an orthopaedic clinic or urgent care setting; and successful experience providing telephonic triage in a busy clinic.
  • Strong listening and communication skills to appropriately address patient questions and care and translating information to the care team.
  • You practice the art of listening asking clarifying questions and avoiding interrupting your patient.
  • Active RN or LPN license OR CMA Certification in good standing.

Why DMOS

  • Supportive team to assist with patient care and provide back up for work life balance.
  • Outstanding 401(k) with an annual company profit sharing contribution (even if you dont participate in the match program).
  • Health dental and vision insurance including six paid holidays and a generous PTO accrual program for full time staff to earn up to 27 days a year.
  • Well celebrate 70 years of orthopedic care in 2025!

Apply today by viewing our opportunities from the Qualified candidates will hear from our recruiting team within two business days of a completed application to start the selection process.

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check federal background checks education verification reference checks and an initial TB test.

Please Note: DMOS values your privacy. DMOS will not ask a candidate for private personal information such as social security number/date of birth until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email for more questions.

Employment Type

Full-Time

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